Rachel Benfield
Arlington
Summary
Dedicated and dependable professional with over 15 years experience in customer service, office administration and education. Skilled in communication, organization and building positive relationships with students, families and colleagues. Committed to contributing to the success of Arlington Community Schools.
Overview
20
20
years of professional experience
Work History
Substitute Teacher
Arlington Community Schools
Arlington, TN
09.2023 - Current
- Deliver effective instruction by implementing lesson plans provided by the classroom teacher.
- Maintained positive, safe, and productive learning environment, effectively managing classroom behavior to enhance student focus.
- Supported students' academic, social, and emotional needs, fostering engagement and participation to promote holistic development.
- Communicated professionally with school staff and administrators, ensuring continuity of instruction and collaboration on student needs.
- Adjusted teaching methods to meet diverse classroom needs and environments. to different grade levels, subjects, and classroom settings.
- Follow school policies and procedures while maintaining accurate attendance and classroom records.
Preschool Teacher
St. Paul Preschool
Lakeland, TN
07.2014 - Current
- Developed engaging lesson plans that fostered creativity and critical thinking in preschool-aged children.
- Implemented daily activities that supported early childhood development and social skills.
- Facilitated a safe, nurturing classroom environment conducive to learning and exploration.
- Collaborated with parents to track children's progress and address developmental concerns effectively.
- Conducted assessments to evaluate student learning outcomes and adjust instructional strategies accordingly.
- Mentored new staff on classroom management techniques and curriculum delivery methods.
- Spearheaded initiatives to improve classroom organization, resulting in enhanced student engagement and participation.
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
Receptionist
Clay and Land Insurance
Memphis, TN
01.2009 - 03.2010
- Acted as the first point of contact for clients by providing friendly and professional customer service.
- Greeted clients, scheduled appointments, and assisted with general office inquiries.
- Managed multi-line phone system, directing calls to appropriate departments for timely responses.
- Processed incoming and outgoing mail, maintained organized client files, and ensured accurate data entry.
- Assisted insurance agents with administrative tasks, preparing documents and managing policy-related paperwork to support client needs.
- Maintained confidentiality of client information while supporting the daily operations of the agency.
Office Manager
Re/Max at Mallard Creek
Memphis, TN
07.2006 - 01.2009
- Managed daily operations of a busy real estate office, ensuring smooth and efficient workflow.
- Provided administrative support to multiple real estate agents, including preparing contracts, listings, and transaction documents.
- Coordinated appointments, maintained client files, and ensured adherence to transaction deadlines.
- Worked closely with agents and clients to ensure a professional and positive experience throughout the buying and selling process.
- Greeted clients, providing exceptional customer service to enhance client satisfaction.
- Maintained office records and ordered supplies while supporting marketing initiatives and facilitating office communications.
Education
Associate of Applied Science - Paralegal Studies
Southwest Tennessee Community College
Memphis, TN12-2006
Skills
- Strong Written & Verbal Communication
- Excellent Customer Service
- Attention to Detail
- Great Time Management
- Organized
- Great at Multitasking
- Adaptable
- Quick Learner
Timeline
Substitute Teacher
Arlington Community Schools
09.2023 - Current
Preschool Teacher
St. Paul Preschool
07.2014 - Current
Receptionist
Clay and Land Insurance
01.2009 - 03.2010
Office Manager
Re/Max at Mallard Creek
07.2006 - 01.2009
Associate of Applied Science - Paralegal Studies
Southwest Tennessee Community College