Dynamic leader with a strong background in healthcare administration. Known for effective communication and conflict resolution skills, successfully leading teams to enhance workflow and promote staff development.
Overview
15
15
years of professional experience
Work History
Administrative Manager
Buckeye Home Medical Equipment
03.2021 - Current
Lead and supervise administrative and intake staff in a fast-paced home healthcare environment
Manage daily office operations, staffing coordination, and workflow delegation
Serve as a point of escalation for employee concerns and conflict resolution
Ensure consistency in policies, procedures, and documentation
Support onboarding, training, and ongoing staff development
Collaborate with leadership to improve efficiency, compliance, and patient satisfaction
Intake Coordinator
Buckeye Home Medical Equipment
10.2017 - 03.2021
Coordinated patient intake processes for home medical equipment services
Communicated with patients, providers, and insurance companies to ensure timely service
Maintained accurate documentation while adhering to HIPAA regulations
Supported administrative leadership and assisted with process improvements
Medical Assistant
Kids Kare Pediatrics
08.2015 - 06.2016
Assisted providers with patient care in a pediatric clinical setting
Supported front office and clinical workflows
Communicated effectively with families regarding care and procedures
Medical Assistant
Perimeter Medical Care
11.2010 - 01.2015
Provided clinical and administrative support in a medical office environment
Managed patient flow, documentation, and provider assistance
Built strong communication skills working directly with patients and healthcare teams