Salesforce
Rachel Gold
Dunlap
Summary
Experienced professional with a strong background in sales, training, and enablement. Demonstrated ability to consistently drive revenue growth, cultivate high-performing teams, and elevate customer experiences. Skilled in consultative selling, talent development, and client relationship management. A strategic leader who excels in leveraging expertise to achieve business objectives and deliver exceptional results.
Overview
11
11
years of professional experience
Work History
Senior Sales Program and Implementation Manager
Zillow Group
03.2024 - Current
- Drive the development and execution of sales enablement programs, ensuring alignment with organizational goals
- Provide strategic training and coaching to sales teams, enhancing skills and optimizing performance
- Collaborate with cross-functional teams to develop impactful resources and streamline processes
Senior Account Executive, Listing Showcase
Zillow Group
10.2023 - 03.2024
- Generated significant revenue by presenting Zillow's Listing Showcase solution to high-value clients
- Delivered tailored sales strategies to meet client needs and drive customer satisfaction
Senior Listing Media Consultant
Zillow Group
07.2023 - 11.2023
- Supported real estate agents in enhancing their marketing presence through advanced media solutions
- Provided consultative selling to improve ROI and elevate agent performance
Business Advisor, Premier Agent
Zillow Group
01.2022 - 07.2023
- Coached agents on sales techniques, online lead conversion, and operational efficiency
- Delivered actionable insights using data analysis to drive agent growth and profitability
- Recognized for exceptional customer service and results-driven advisory services
Vice President of Sales
Laurie Finkelstein Reader Real Estate Team
01.2017 - 01.2018
- Designed and implemented sales policies, scripts, and training manuals to streamline operations
- Recruited, trained, and onboarded top talent, enhancing team performance and productivity
- Developed email and drip marketing campaigns to support revenue goals
Team Lead / Senior Account Executive
CityTwist
01.2014 - 01.2016
- Achieved Top Salesperson ranking for 11 consecutive months, driving significant revenue growth
- Managed and coached a team of account executives to exceed sales targets
- Created client-focused strategies to improve brand development, campaign effectiveness, and ROI
Staffing Manager
SNI Companies
01.2014 - 12.2014
- Ranked as the third-highest producer nationwide within four months
- Increased revenue through targeted recruitment and consultative client engagement
Education
Bachelor of Arts - Linguistics, Minor in German
Erfurt University
01.2013
Bachelor of Arts - Linguistics
Florida Atlantic University
Boca Raton, FL01.2012
Bachelor of Business Administration - Professional Golf Management
Campbell University
Buies Creek, NC01.2010
Skills
- Microsoft Office Suite
- Google Workspace
- Salesforce
- Tableau
- SEO
- CRM Systems
- Google Analytics
- Conquest Email
- Social Media Ads
- Requirements gathering
- Software implementation
- Cross-functional team leadership
- Business analysis
- Infrastructure planning
- Active listening
- Scope definition
- Interpersonal skills
- Team collaboration
- Department management
- Systems integration
- Risk management
- Teamwork and collaboration
- Excellent communication
- Project coordination
- Self motivation
- Professional demeanor
- Problem-solving aptitude
- Time management
- Analytical thinking
- Data integration
- Written communication
- Relationship building
- Decision-making
- Strategic planning
- Reliability
- Adaptability
- Adaptability and flexibility
- Team building
- Performance metrics
- Business process improvement
- Interpersonal communication
- Effective communication
- Goal setting
Selectedachievements
- Achieved Zillow Group's Grinder Award within the first three months for exceptional work ethic.
- Doubled agent count and production as Vice President of Sales.
- Earned ZG Way Bonus monthly and Wow Bonus for outstanding performance at Zillow.
- Recognized as a top business consultant, ranking #1 in the region and #2 in gross and net sales.
- Exceeded sales quota by 300% monthly at Zillow.
- Named Top Salesperson for 11 consecutive months at CityTwist.
- Managed a team at CityTwist, consistently achieving top sales results under my leadership.
Honors and awards
- Top Salesperson | CityTwist
- ZG Way Bonus | Zillow Group
- Bright Futures Award | Florida Prepaid for College
Software
Dotloop
Hubspot
Salesloft
Gong
Okta
Timeline
Senior Sales Program and Implementation Manager
Zillow Group
03.2024 - Current
Senior Account Executive, Listing Showcase
Zillow Group
10.2023 - 03.2024
Senior Listing Media Consultant
Zillow Group
07.2023 - 11.2023
Business Advisor, Premier Agent
Zillow Group
01.2022 - 07.2023
Vice President of Sales
Laurie Finkelstein Reader Real Estate Team
01.2017 - 01.2018
Team Lead / Senior Account Executive
CityTwist
01.2014 - 01.2016
Staffing Manager
SNI Companies
01.2014 - 12.2014
Bachelor of Arts - Linguistics
Florida Atlantic University
Bachelor of Business Administration - Professional Golf Management
Campbell University
Bachelor of Arts - Linguistics, Minor in German
Erfurt University
Similar Profiles
Ryley WatsonRyley Watson
Senior Manager, Operations and Analytics at Zillow GroupSenior Manager, Operations and Analytics at Zillow Group
ALEXANDRA LAFAZIAALEXANDRA LAFAZIA
Account Executive at Zillow GroupAccount Executive at Zillow Group
Ryan DansieRyan Dansie
Sales Manager- Acquisition at Zillow GroupSales Manager- Acquisition at Zillow Group