Rachel M. Schram
Knoxville
Summary
Pre-Medical Kinesiology student at the University of Tennessee with hands-on clinical experience in emergency medicine, OB/GYN, physician shadowing, and hospital volunteering. Developed strong skills in clinical documentation, patient communication, teamwork, and professionalism in healthcare settings. Preparing to apply to medical school with the goal of becoming a physician committed to patient-centered care.
Overview
2
2
years of professional experience
1
1
Certification
Work History
OB/GYN Clinical Facilitator / Medical Assistant Support
Contemporary Women’s Health
Knoxville, TN
11.2025 - Current
- Support daily clinical workflow in an OB/GYN setting through patient rooming, chart preparation, and provider assistance
- Assist with patient intake by obtaining relevant history, updating medical information, and preparing patients for provider evaluation
- Help maintain exam room readiness by cleaning rooms, restocking supplies, and supporting infection control standards
- Communicate with patients and clinical staff to help ensure smooth, respectful, and efficient care
- Gained exposure to women’s health, reproductive health, prenatal care, patient communication, and outpatient clinical operations
Emergency Department Medical Scribe
Scribe America
05.2025 - Current
- Accurately document real-time physician–patient encounters in the electronic health record while maintaining compliance with medical, legal, and confidentiality standards
- Record patient histories, physical exam findings, laboratory/imaging results, diagnoses, clinical impressions, and treatment plans in high-volume emergency department settings
- Work closely with emergency physicians, nurses, and clinical staff to support efficient patient flow and documentation accuracy
- Strengthened understanding of medical terminology, emergency medicine workflow, clinical decision-making, and patient care coordination across multiple hospital systems
Volunteer
Fort Sanders Regional Medical Center
Knoxville, TN
08.2025 - 12.2025
- Support the surgical team by assisting with operating room turnover, including cleaning, restocking, and preparing rooms between cases
- Transport and organize used case carts for sterilization while supporting infection control and patient safety standards
- Gained exposure to surgical workflows, sterile processing procedures, hospital teamwork, and behind-the-scenes patient care operations
Physician Shadowing — Dr. Rob Schaerer, M.D.
Pediatrics
Knoxville, TN
09.2024 - 09.2024
- Observed pediatric wellness checks, vaccinations, sick visits, and family-centered patient care
- Witnessed provider-patient communication adapted to children, parents, and families
- Learned about pediatric developmental milestones, preventive care, and outpatient pediatric workflow
Physician Shadowing — Dr. Tracy Ayers, M.D.
Family Medicine
Knoxville, TN
06.2024 - 08.2024
- Shadowed a family medicine physician across long-term care and retirement facilities
- Observed care for elderly patients with chronic conditions, post-acute needs, and end-of-life planning
- Gained insight into geriatric medicine, patient charting, provider communication, and HIPAA practices in a clinical setting
Education
Bachelor of Science - Kinesiology
University of Tennessee – Knoxville
01-2027
Skills
- Electronic health record documentation and clinical charting exposure
- Medical terminology and clinical workflow familiarity
- Patient communication and professional bedside interaction
- Google Workspace and Microsoft Office Suite
- Strong interpersonal communication, teamwork, multitasking, and adaptability
Work Experience
Longhorn Steakhouse - Server
Knoxville, TN | January 2023 - July 2025
- Provided high-quality guest service in a fast-paced restaurant environment
- Managed multiple tables while balancing communication, organization, and time-sensitive tasks
- Collaborated with kitchen and front-of-house staff to ensure guest satisfaction and resolve concerns professionally
- Strengthened communication, multitasking, problem-solving, and composure under pressure
Party City - Crew Member
Knoxville, TN | September 2022 - January 2023
- Assisted customers, stocked merchandise, maintained store organization, and handled transactions
- Developed customer service, teamwork, and communication skills
Regal Cinema - Crew Member
Knoxville, TN | June 2021 - August 2021
- Assisted with guest services, including ticketing, concessions, theater maintenance, and customer concerns
- Maintained professionalism and efficiency in a busy public-facing environment
Affiliations
- Phi Chi Medical Fraternity — Member | 2025 – Present
- Society of Future Women in Medicine — Member | 2023–2024
Certification
CPR Certified | 2020–2022
Timeline
OB/GYN Clinical Facilitator / Medical Assistant Support
Contemporary Women’s Health
11.2025 - Current
Volunteer
Fort Sanders Regional Medical Center
08.2025 - 12.2025
Emergency Department Medical Scribe
Scribe America
05.2025 - Current
Physician Shadowing — Dr. Rob Schaerer, M.D.
Pediatrics
09.2024 - 09.2024
Physician Shadowing — Dr. Tracy Ayers, M.D.
Family Medicine
06.2024 - 08.2024
Bachelor of Science - Kinesiology
University of Tennessee – Knoxville