Rachelle Warfield
Chattanooga
Summary
Experienced Quality Assurance Specialist with a strong background in interpreting and implementing quality standards while resolving customer complaints and non-conformance issues. Skilled in problem-solving and analysis, with thorough knowledge of QA tools and methodologies. Focused on enhancing business processes for optimal performance.
Overview
31
31
years of professional experience
5
5
years of post-secondary education
Work History
HIM Specialist SR.
Conifer Healthcare Solutions
Dallas
06.1995 - Current
Dictation of Discharge summaries until the start of Epic.
Analyzed inpatient, observation, Same Day Surgery, GI, ER, and outpatient charts, ensuring comprehensive coverage during team member vacations by being cross-trained in all work types.
Conducted monthly audits of team members to maintain high-quality standards.
I implimented a spreadsheet tracking to ensure orders are received on the Same Day Surgery and GI charts.
Education
Associate of Applied Science - Health Information Technology
Chattanooga State Community College
Chattanooga, TN 08.1990 - 06.1995
Timeline
HIM Specialist SR.
Conifer Healthcare Solutions
06.1995 - Current
Associate of Applied Science - Health Information Technology
Chattanooga State Community College
08.1990 - 06.1995