Radha Srinivasan
Vice President / Delivery Manager
Chennai
Summary
Versatile Delivery Manager with 20+ years of global experience turning strategy into results and complexity into clarity. Known for sharp critical thinking, a steady leadership presence, and a talent for guiding high-performing teams through large-scale transformation. Future-oriented and impact-driven, with a strong track record of aligning program & project delivery management with long-term vision—navigating change, inspiring collaboration, and translating vision into scalable results.
Overview
29
29
years of professional experience
Work History
Individual Proprietor
Vanakriti Herbals
Chennai
01.2018 - Current
- Vanakriti Herbals is a women-led start-up in the Herbal and Wellness space, established under the Start-up India initiative. A proprietorship venture , it is a Government of India registered and trademark-certified brand . The company manages the complete product lifecycle—from sourcing and processing to packaging, cataloging, and marketing . Products are available on major e-commerce platforms including Flipkart , Snapdeal , and ShopClues , supported by a responsive and adaptive website .
Consultant
PurpleSlate Pvt Ltd
11.2021 - 03.2023
- Steered collaborative engagement with Star Health to optimize digital support operations.
- Rolled out the Digital Channels Platform to 750+ branches nationwide , enabling unified service delivery.
- Established SOPs to align development and delivery functions for smoother execution.
- Drove change through client training and enablement programs .
- Provided strategic insights via data-driven reporting to support stakeholder decisions.
- Shaped InsurTech content strategy , driving audience growth and engagement.
- Created thought leadership on fintech, AI, Gen Z, and analytics .
- Mentored freelance contributors and maintained high content quality standards .
Vice President / Delivery Manager
Standard Chartered Bank GBS
05.2007 - 08.2017
- Led strategic delivery of high-impact digital banking platforms across Middle East, Asia, and Africa , including internet and mobile banking rollouts.
- Championed global ECM and BPM implementations , aligning technology with evolving business needs across geographies.
- Directed enterprise-wide go-green transformation , deploying paperless scan solutions at scale.
- Orchestrated stability and performance improvement initiatives for critical platforms like FileNet , achieving targeted service levels.
- Delivered key Credit Risk systems , including offline pricing tools and a unified reports portal.
- Pioneered the bank's first Enterprise Message Bus , enabling seamless integration between core systems.
- Led post-merger integration efforts , overseeing complex interface and infrastructure alignment during M&A transitions.
- Drove IT modernization , leading the shift from waterfall to agile delivery models across teams and projects.
- Oversaw multi-layered delivery programs , managing end-to-end service, process, and infrastructure transitions .
- Built and scaled a high-performing global team , fostering leadership, collaboration, and delivery excellence.
- Collaborated with executive stakeholders to shape IT strategy, ensure regulatory compliance, and maximize business value.
- Created a culture of continuous improvement , championing innovation and operational efficiency across the delivery organization.
- Consistently translated complex transformation goals into actionable roadmaps and measurable outcomes .
Project Manager
Prodapt Solutions Pvt. Ltd.
06.2004 - 05.2007
- Led offshore delivery operations for high-value telecom clients including Telkom South Africa , Alltel , Windstream , and ACS , ensuring seamless execution and client satisfaction.
- Drove resource optimization and revenue-focused reporting , enhancing operational visibility and delivery efficiency.
- Conducted strategic offshorability assessments to identify and transition projects for scalable offshore execution.
- Instituted a structured project clearance framework , safeguarding quality and governance during offshore transitions.
- Partnered with the Practice Head to shape PLM consulting strategies and support business development efforts.
- Played a key role in defining engagement models and SLA-driven delivery frameworks for production-critical applications.
Team Lead
Kumaran Systems Pvt. Ltd.
08.2003 - 03.2004
Senior Analyst Programmer
Chemmal Software Pvt. Ltd.
06.2002 - 07.2003
Senior Web Developer
3rd Agenda - An SSI Company
04.1999 - 03.2002
Programmer
Champsoft Pvt. Ltd
10.1996 - 08.1998
Skills
- Banking & Insurance
- Telecom & HRMS
- Enterprise Content Management
- Business Process Management
- Logistics and Supply Chain Management
Prof Qual & Certifications
- MBA - IT & Systems
- PMP® certified
- ITIL V3 Foundation certified
- Program Management Training
Additional Information
- Leadership & Strategic Planning
- Delivery & Program Management
- Critical Thinking & Decision Making
- Change Management & Transformation
- Process Management & Improvement
- Coaching and Mentoring
Technical Expertise
- Application Frameworks: Hibernate, Struts, Spring
- RDBMS: Oracle, DB2, SQL Server, MySQL
- Modelling Tools: EA, ERWIN, Visio
- Web Technologies: J2EE, .NET
- Business Process Tools: FileNet P8, Oracle Workflow, iPlanet PM
- EAI: Web services, SOAP, EMB
Process Expertise
- Led risk and compliance initiatives as Portfolio Risk Manager for Online Retail Banking; represented team in internal audits.
- Conducted SQA and internal audits to identify gaps and ensure QMS compliance.
- Served as Assessment Team Member (ATM) for SEI , appraising Prodapt Solutions in SCAMPI A, B & C for CMMI Level 5 .
- Contributed to SEPG , aligning ISO processes with CMMI Process Areas and shaping the QMS framework .
Timeline
Consultant
PurpleSlate Pvt Ltd
11.2021 - 03.2023
Individual Proprietor
Vanakriti Herbals
01.2018 - Current
Vice President / Delivery Manager
Standard Chartered Bank GBS
05.2007 - 08.2017
Project Manager
Prodapt Solutions Pvt. Ltd.
06.2004 - 05.2007
Team Lead
Kumaran Systems Pvt. Ltd.
08.2003 - 03.2004
Senior Analyst Programmer
Chemmal Software Pvt. Ltd.
06.2002 - 07.2003
Senior Web Developer
3rd Agenda - An SSI Company
04.1999 - 03.2002
Programmer
Champsoft Pvt. Ltd
10.1996 - 08.1998