Raegan Moody
Nashville
Summary
Dynamic professional with a proven track record in customer service and engagement at Pearl Pediatric Dentistry and Altar'd State. Skilled in problem-solving and relationship management, I excel in enhancing customer experiences and driving sales. My attention to detail and ability to motivate teams have consistently led to improved operational efficiency.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Front Desk Coordinator
Pearl Pediatric Dentistry and Orthodontics
Mount Juliet
03.2025 - Current
- Answer incoming calls, respond to customer inquiries, and direct customers to the appropriate department or personnel.
- Open the office and complete closing paperwork and procedures daily.
- Engage directly with clients to fulfill requests, resolve conflicts, and direct non-customer service related inquiries to appropriate department and personnel.
- Assist with insurance verification to facilitate seamless patient billing.
Assistant Store Manager
Altar'd State
Miramar
04.2024 - 10.2024
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Directed employee tasks and time management, improving customer experiences.
- Demonstrated ability to manage and motivate staff to achieve sales targets.
- Taught loss prevention practices and policies to minimize shrink.
- Coordinated with visual merchandisers to ensure a visually appealing revival for guests
- Executed opening and closing tasks alongside nightly deposits.
Education
Dental Assisting - Dentistry
Gulf Coast State College
Panama City06.2023
Skills
- Customer Service and Engagement
- Problem-Solving
- Store operations
- Attention to Detail
- Sales Techniques
- Relationship building and management
Certification
Dental Assisting
Timeline
Front Desk Coordinator
Pearl Pediatric Dentistry and Orthodontics
03.2025 - Current
Assistant Store Manager
Altar'd State
04.2024 - 10.2024
Dental Assisting - Dentistry
Gulf Coast State College