Experienced System Administrator adept at effectively responding to various technical challenges. Known for a focused and creative problem-solving approach that consistently yields innovative solutions. Highly skilled in decision-making and problem-solving, resulting in efficient and effective IT operations. With 10.4 years of progressive experience in the field, brings a wealth of knowledge and expertise to any organization.
Hi, I’m
Raga Swaroopa N
Mainframe
Chennai
Summary
Overview
2025
years of professional experience
Work History
Amazon India Development Center
Sr. Software Engineer
9 2023 - Current
Job overview
- Monitored code and overall application to drive seamless performance.
- Troubleshot business logic and performance issues in existing mainframe applications.
- Provided expert technical guidance for junior developers, fostering a collaborative learning environment.
- Streamlined processes for improved performance with thorough code reviews and debugging efforts.
Crown India Solutions Pvt Ltd
Business Associate
08.2022 - 07.2023
Job overview
- Company Overview: Client: Grange Insurance
- Project Profile: Developer and Production Batch Support
- Industry / Client: Insurance
- Led a team of 5 developers in modernizing legacy COBOL applications, resulting in a 30% improvement in processing speed and a 50% reduction in errors
- Collaborated with cross-functional teams to analyze business requirements and design efficient mainframe solutions
- Developed and maintained batch processing applications, ensuring data accuracy and system reliability
- Optimized code for performance and resource utilization, resulting in a 20% decrease in processing time
- Ensure batch cycle is triggered on time and the same is completed within SLA
- Performing Batch optimization by changing Class parameter and priority to ensure the milestone jobs are met the SLA
- Performing file validation to ensure they are matching the counts that are planned to process on daily cycles
- Performing Re Pulling of files as per business requirements
- Ensure CICS online regions and its transactions are up and running without any issues
- Performing Incident/Problem Ticket/Change Synch Up
- Maintaining abend and issue logs and providing status updates on the same on daily basis
- Client: Grange Insurance
- Project Profile: Developer and Production Batch Support
- Industry / Client: Insurance
Crown India Solutions Pvt Ltd
Business Associate
02.2021 - 08.2021
Job overview
- Company Overview: Client: Grange Insurance
- Project Profile: Developer and Production Batch Support
- Industry / Client: Insurance
- Collaborated with cross-functional teams to analyze business requirements and design efficient mainframe solutions
- Developed and maintained batch processing applications, ensuring data accuracy and system reliability
- Optimized code for performance and resource utilization, resulting in a 20% decrease in processing time
- Ensure batch cycle is triggered on time and the same is completed within SLA
- Client: Grange Insurance
- Project Profile: Developer and Production Batch Support
- Industry / Client: Insurance
Cormet Solutions
Business Associate
02.2017 - 01.2021
Job overview
- Company Overview: Client: HCL
- Project Profile: AIG VALIC - Mainframe Developer
- Industry / Client: Insurance / Recruited for AIG
- Assisted senior developers in analyzing system requirements and coding complex features
- Participated in code reviews, providing constructive feedback to enhance code quality
- Developed automated test scripts, reducing testing time by 30% and improving testing accuracy
- Performing Batch optimization by changing Class parameter and priority to ensure the milestone jobs are met the SLA
- Performing file validation to ensure they are matching the counts that are planned to process on daily cycles
- Performing Re Pulling of files as per business requirements
- Client: HCL
- Project Profile: AIG VALIC - Mainframe Developer
- Industry / Client: Insurance / Recruited for AIG
Cognizant Technology Solutions
Associate Engineer
10.2015 - 01.2017
Job overview
- Company Overview: Project Profile: Discover Financial Services - Batch Developer
- Industry / Client: BFS / Recruited for Discover
- Responsible for running ESQM test Environment Mainframe and Distributed batches
- Ensure nightly batch cycle is running on multiple Production Assurance environments and making sure that the end-user acceptance testing is not impacted during offshore business hours
- Ensure CICS online regions and its transactions are up and running without any issues
- Monitors system performance and coordinates resolution for any capacity or performance issues
- Designed and implemented COBOL programs for financial transactions, increasing system efficiency by 25%
- Conducted thorough testing and debugging to identify and resolve issues, ensuring high-quality deliverables
- Collaborated with DBAs to develop and maintain database schemas, ensuring data integrity and accessibility
- Project Profile: Discover Financial Services - Batch Developer
- Industry / Client: BFS / Recruited for Discover
Petro6 E&C Pvt. Ltd.
Internship Trainee
06.2014 - 06.2015
Job overview
- Company Overview: Project Profile: BATCH Support
- Industry / Client: Credit Card / First Data Inc
- Working in 24/7 Batch support and Defect solving for SIT, UAT and PRODUCTION Regions of FDI - LACBAU
- Developed Job/Sort cards and batch programs for adhoc tasks and Incidents
- Support multiple batches at a time, resolving numerous job abends from all subsystems of Vision Plus
- Resolving real time batch issues to finish batch on time with desired output
- Keeping track on the abends by preparing daily abend log
- Monitoring batch flows
- Was involved in daily interaction and have maintained good communication with clients in updating the daily status of the batch in regular interval
- Project Profile: BATCH Support
- Industry / Client: Credit Card / First Data Inc
Education
Saveetha Engineering CollegeChennai
Bachelor of Science from Electrical, Electronics And Communications Engineering
04.2001
University Overview
Skills
Abend-aID tool
Timeline
Business Associate
Crown India Solutions Pvt Ltd
08.2022 - 07.2023
Business Associate
Crown India Solutions Pvt Ltd
02.2021 - 08.2021
Business Associate
Cormet Solutions
02.2017 - 01.2021
Associate Engineer
Cognizant Technology Solutions
10.2015 - 01.2017
Internship Trainee
Petro6 E&C Pvt. Ltd.
06.2014 - 06.2015
Saveetha Engineering College
Bachelor of Science from Electrical, Electronics And Communications Engineering
04.2001
Sr. Software Engineer
Amazon India Development Center
9 2023 - Current
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