Summary
Overview
Work History
Education
Skills
Timeline
Generic

Raghul T M

IT Technical Support Engineer
Erode

Summary

Dedicated IT professional with a solid foundation in technical support and asset management. Known for strong problem-solving abilities and a commitment to IT security, ready to leverage expertise in supporting organizational goals.

Overview

1
1
year of professional experience

Work History

Technical Support Project Trainee

Self-Directed Project
08.2025 - 03.2026
  • Supported project planning and scheduling to achieve punctual completion of deliverables.
  • Engaged with team members to gather requirements and articulate project objectives.
  • conducted research on effective strategies to improve project efficiency and effectiveness.
  • Utilized project management software to evaluate progress and log alterations in scope.

Education

Bachelor of Technology - Information Technology

Nandha College of Technology
Erode, India
04.2001 -

Skills

IT Technical Support & Troubleshooting

Hardware & Desktop Support

Software Installation & Configuration

Network protocols

Project management

Networking (TCP/IP, DNS, DHCP, LAN, Wi-Fi, VPN)

Email support

IT Ticketing & Asset Management

IT security management

Timeline

Technical Support Project Trainee

Self-Directed Project
08.2025 - 03.2026

Bachelor of Technology - Information Technology

Nandha College of Technology
04.2001 -
Raghul T MIT Technical Support Engineer