Creative Business Development Manager with impressive track record of improving sales and growing company customer base. Innovative program management, strategic planning and team leadership skills. Successful team builder with exceptional communication abilities.
Overview
15
15
years of professional experience
4
4
years of post-secondary education
Work History
Senior Business Development Executive
Frost & Sullivan
02.2024 - Current
Increased client base by identifying potential opportunities and establishing new relationships with key decisionmakers.
Performed client research and identified opportunities for account growth, account penetration and market expansion.
Expanded market presence by researching industry trends, analyzing competitors'' strategies, and adjusting sales tactics accordingly.
Exceeded sales quotas consistently by employing a consultative selling approach focused on understanding client needs thoroughly before proposing tailored solutions.
Identified untapped markets by conducting thorough research on emerging trends and incorporating findings into targeted sales campaigns.
Utilized advanced data analysis tools to track sales performance metrics, identify areas for improvement, and develop targeted strategies for growth.
Business Development Manager
Prodex Technoogies(eGrabber)
08.2023 - 02.2024
Reached out to potential customers via telephone, email, and in-person inquiries.
Negotiated and closed long-term agreements with new clients in assigned territory.
Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
Generated new business with marketing initiatives and strategic plans.
Established relationships with key decision-makers within customer's organization to promote growth and retention.
Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
Inside Sales - Senior Associate
KG Information Systems Pvt Ltd
06.2022 - 03.2023
Developed new sales opportunities through development and rollout of promotional plans.
Trained and supported new team members, maintaining culture of collaboration.
Greeted customers and offered assistance for increased customer satisfaction.
Managed customer relations through communication and helpful interactions.
Liaised with customers to assist with computing operations and resolve concerns.
Identified customer needs and wants to enhance customer experiences and boost sales.
Business Development Manager
ProdEx Technologies (eGrabber)
08.2021 - 05.2022
Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
Collaborated with sales and marketing departments to support business objectives and client acquisition.
Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
Reached out to potential customers via telephone and email.
Supported marketing teams, creating, deploying and optimizing campaigns for clients.
Generated new business with marketing initiatives and strategic plans.
Business Development Manager
EXIMIO SERVICES & SOLUTIONS PVT LTD
08.2018 - 08.2021
Established relationships with key decision-makers within customer's organization to promote growth and retention.
Negotiated, prepared and signed contracts with clients.
Uncovered and qualified prospects and sales opportunities in targeted markets using external resources.
Generated new business with marketing initiatives and strategic plans.
Completed and submitted monthly and yearly reports to support executive decision making.
Performed research to uncover potential target areas, markets and industries.
Reached out to potential customers via telephone, email and social media
Prospected new weekly leads with diverse strategies, including cold calling, site visits and customer referrals.
Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
Senior Tele Researcher
MERIT SOFTWARE SERVICES (P) LTD
05.2017 - 08.2018
Conducted research, gathered information from multiple sources.
Database building and validation for clients.
Exceeded goals through effective task prioritization and great work ethic.
Demonstrated respect, friendliness and willingness to help wherever needed.
Senior Specialist
HEXAWARE TECHNOLIGIES
04.2015 - 05.2017
Significant understanding of Immigration laws and visa policies.
Providing end to end information on visas and passports.
Scheduling appointments for applicants in order to appear for application submission.
Escalating cases where passports do not arrive as per TAT.
Coordinating with VAC staffs to resolve complicated cases.
Weekly performance reviews with clients based on missions (Countries)
Followed all company policies and procedures to deliver quality work.
Senior Process Associate
QUSCIENT TECHNOLOGIES
03.2011 - 03.2015
Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth.
Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
Met all deadlines, including month-end reporting objectives.
Participated in special projects upon request from department manager.
Identified modifications to processes and procedures that would promote better efficiency.
Process Associate
Arsenal Solutions
02.2010 - 02.2011
Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth.
Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
Determined and recommended methods to address improvement opportunities.
Developed standard operating procedures and document workflows for current and future process steps.