Raina Lee
Pleasant View
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
6
6
years of professional experience
Work History
Office Manager
Lee Realty Group
04.2022 - Current
- Recruited, trained, and managed a dynamic team of real estate professionals while fostering a professional work environment.
- Collaborated with real estate agents, lenders, and title officers to ensure efficient processing of escrow transactions.
- Lead sales meetings over performance goals, state regulations and policy updates, market analysis, etc.
- Generated reports on market values, monthly and year end company sales.
- Facilitated smooth real estate transactions by gathering necessary documentation and ensuring adherence to applicable laws.
Assistant Office Manager
Alliance Endodontics
08.2018 - 04.2022
- Kept front office clean and well-organized to keep areas presentable for guests and maximize professional appeal.
- Handled sensitive patient information with discretion, maintaining HIPPA regulations of company documents and personnel records.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly from various insurance companies and patients.
- Assisted in hiring, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Contributed to workplace safety by ensuring compliance with established emergency protocols. (I was over Sharps Injuries)
- Managed Insurance relationships, negotiating contracts for cost savings while maintaining high-quality services. (credentialing)
- Facilitated positive work environment, addressing employee concerns promptly and fostering overall morale.
- Managed scheduling and requested time off for all front desk employees.
Education
Bachelor of Arts - Sociology
Western Kentucky University
Bowling Green, KY05-2018
Skills
- Customer service
- Office management
- Organizational skills
- Scheduling and calendar management
- Administrative support/ oversight
- Staff management/ employee training
- Policy implementation
Timeline
Office Manager
Lee Realty Group
04.2022 - Current
Assistant Office Manager
Alliance Endodontics
08.2018 - 04.2022
Bachelor of Arts - Sociology
Western Kentucky University
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