Rajesh J
Sales Manager
Chennai
Summary
Goal-oriented manager with distinguished experience in Telecom industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
14
14
years of professional experience
Work History
Customer Service Executive
DM TECHNOLOGY
08.2010 - 07.2011
- Exhibited high energy and professionalism when dealing with clients and staff.
- Created and maintained detailed database to develop promotional sales.
Team Coordinator
POLARIS
08.2012 - 05.2014
- Supervised [14] co-workers.
- Worked with customer service to handle escalated customer issues.
- Managed team workload to reach targets for specific tasks.
FR Showroom Manager
BHARTI AIRTEL LTD
08.2015 - 06.2018
- Oversaw daily operations of the showroom, ensuring a clean, organized, and welcoming environment for customers.
- Increased showroom sales by implementing effective visual merchandising strategies and product displays.
- Collaborated with company leadership on strategic planning initiatives to optimize profitability and long-term success.
OR Showroom Manager
BHARTI AIRTEL LTD
06.2018 - 01.2021
- Trained and mentored sales staff to improve their product knowledge and enhance customer service skills.
- Boosted customer satisfaction ratings through attentive service, addressing concerns promptly, and resolving issues effectively.
- Cultivated a high-performance sales team through ongoing training programs focused on selling techniques, product knowledge, and relationship-building skills.
Territory Sales Manager
BHARTI AIRTEL LTD
01.2021 - Current
- Motivated and mentored sales employees to enhance sales skill, negotiation and customer relations abilities.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Provided exceptional support to existing customers, leading to increased repeat business and referrals.
- Analyzed sales data to identify opportunities for improvement and implemented targeted action plans accordingly.
Education
S.S.L.C -
Jousha Matric Higher Secondary School
12th -
Leo Matric Higher Secondary School
B.B.A - undefined
Shobhit University
Management Development Programme
Indian Institute Of Management
Indore, IndiaSkills
Competitor Analysis
Territory Management
Teamwork and Collaboration
Problem-Solving
Multitasking
Team building
Analytical Thinking
Technical Education
- Typewriting, Distinction
- 6 Months Programming Language Course, NIIT
Personal Information
- Date of Birth: 06/18/91
- Nationality: Indian
- Marital Status: Single
Languages
English
Tamil
Disclaimer
I, hereby declare that all the above information are true to my knowledge.
Timeline
Territory Sales Manager
BHARTI AIRTEL LTD
01.2021 - Current
OR Showroom Manager
BHARTI AIRTEL LTD
06.2018 - 01.2021
FR Showroom Manager
BHARTI AIRTEL LTD
08.2015 - 06.2018
Team Coordinator
POLARIS
08.2012 - 05.2014
Customer Service Executive
DM TECHNOLOGY
08.2010 - 07.2011
S.S.L.C -
Jousha Matric Higher Secondary School
12th -
Leo Matric Higher Secondary School
B.B.A - undefined
Shobhit University
Management Development Programme
Indian Institute Of Management
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