Ram Gowtham
Summary
Experienced team leader skilled in effectively directing the activities of workgroups. Excels in developing strategies, providing comprehensive training, and setting ambitious goals to drive team success. Possesses excellent interpersonal and communication skills, adept at conveying goals and vision to inspire and motivate others. Demonstrates a big-picture focus that allows for problem-solving and networking abilities to build strong relationships and foster consensus among team members.
Overview
9
9
years of professional experience
Work History
Team Leader, Compliance Operations
Ford Motor Credit Company (Ford Motor Pvt Limited)
06.2018 - Current
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Assisted in recruitment to build team of top performers.
- Collected, arranged, and input information into database system.
- Evaluated customer needs and feedback to drive product and service improvements.
- Conducted regular reviews of operations and identified areas for improvement.
- Inspected accounts in accordance with regulatory requirements and enhance due diligence (EDD) standards for high net worth individuals.
- Managing and performing OFAC search for PEP clients among US and Canada.
- Analyzing Clients data, supporting documents and unfavorable press in order to build a client risk profile in accordance with KYC requirements.
- Devised and implemented processes and procedures to streamline operations.
Process Associate
Tata Consultancy Services
06.2016 - 12.2017
- Managed freight payables and overseeing inventory accounting process.
- Engaged with online chat support, email assistance and cold calling with clients based in THE HOME DEPOT which is located in United States.
- Generate deferred sales report and stock by utilizing spreadsheet and access database.
- Identified and resolved process issues to drive optimal workflow and business growth.
- Reviewing relevant documents and assisting with transportation charges associated between store and the consignee.
- Generated reports detailing findings and recommendations.
- Prioritized initiatives to increase success rates of strategic projects.
- Monitored and reported on process performance to verify compliance with established standards.
Education
Bachelor of Commerce -
Bharathiar University
Coimbatore, India04-2016
Skills
- Mentoring
- People management
- Risk management
- Know your customer
- Microsoft office
- Document review
- Due diligence
- AML compliance
- Problem-solving aptitude
- Compliance training
Achievements
- Asia Pacific Awards
- Functional excellence Awards
- Kaizen certificate (Process improved for reducing process timing)
- Active member in photography club at Ford credit covering all the ford events gets recognitions and certifications from the management
- Best employee award
Languages
Tamil
Bilingual or Proficient (C2)
English
Advanced (C1)
Telugu
Intermediate (B1)
Malayalam
Elementary (A2)
Timeline
Team Leader, Compliance Operations
Ford Motor Credit Company (Ford Motor Pvt Limited)
06.2018 - Current
Process Associate
Tata Consultancy Services
06.2016 - 12.2017
Bachelor of Commerce -
Bharathiar University
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