Rami Kharroubi
Siliana
Summary
Dynamic Managing Director with a proven track record at Kharroubi Learning Center, excelling in strategic planning and market analysis. Expert in budget development and building relationships, I successfully directed marketing campaigns that expanded market share and enhanced client engagement. A collaborative leader and complex problem solver, I drive results through effective project management.
Overview
5
5
years of professional experience
Work History
Managing Director
kharroubi learning center, KLC
Siliana
05.2025 - Current
- Organized marketing campaigns to promote new products and services offered by the company.
- Directed strategic planning to develop and implement corporate goals, objectives, policies, and procedures.
- Developed budgeting models used in forecasting future revenues and expenditures.
- Managed external communications such as press releases, media interviews.
- Analyzed industry trends to identify opportunities for expanding market share.
- Used expertise to cultivate relationships with existing clients, develop new client relationships and win business.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Customer Service and Sales Representative
KOKAM
06.2021 - 04.2023
- Deliver a successful customer experience and grow key business activities that support reactive retention, proactive retention, upselling, cross-selling, customer satisfaction and brand affinity.
- Ensure key accounts are identified and sales strategies are in place to achieve.
- Maintained accurate records of all sales and prospecting activities.
Bookseller
Hannibal Bookshop
07.2020 - 11.2020
- Proactively seek new ideas to refine work processes and operational practices.
- Work collaboratively with cross functional teams to continuously improve upon best practices and standard processes.
Education
Trainee - Business Administration And Management
Elife Center And Esprit University
Siliana 09-2024
Training - Costumer Service
Moderna Voyage
Tunis, Tunisia06-2024
Digital Service / Community Management -
ELIFE Center and Esprit University
Tunisia07.2021
Skills
- Communication & interpersonal skills
- Building relationships
- Service focused
- Excellent team player
- Project management
- Complex problem solver
- Social media strategy
- Market research
- Data analysis
- Budget development
Affiliations
- Pro athlete
- VPPRE, JCI Siliana
Languages
Arabic
First Language
English
Proficient (C2)
C2
French
Upper Intermediate (B2)
B2
Japanese
Beginner
A1
Spanish
Beginner
A1
Timeline
Managing Director
kharroubi learning center, KLC
05.2025 - Current
Customer Service and Sales Representative
KOKAM
06.2021 - 04.2023
Bookseller
Hannibal Bookshop
07.2020 - 11.2020
Trainee - Business Administration And Management
Elife Center And Esprit University
Training - Costumer Service
Moderna Voyage
Digital Service / Community Management -
ELIFE Center and Esprit University
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