Summary
Overview
Work History
Education
Skills
Certification
Areas Of Expertise - Technical Skills
Timeline
Generic

RAMKUMAR M

Executive IT Asset Management
Chennai

Summary

I am an experienced professional managing the end-to-end asset lifecycle of IT hardware assets, ensuring seamless tracking and maintenance across global entities, including the US, Mexico, Canada, Indonesia and UK. I oversee asset inventory management using organizational tools and conduct weekly, monthly, quarterly, and annual audits, submitting reports to internal and external auditors. I have over 9 years of expertise in operations within mutual funds, funding, payments, refund, reconciliation, BRS and investment banking, bringing a strong background in financial processes and IT asset management.

Experienced with strategic planning and execution, ensuring alignment with organizational goals. Uses strong leadership capabilities to inspire and motivate teams toward success. Track record of leveraging financial acumen and stakeholder relationships to drive business growth.

Overview

10
10
years of professional experience
6
6
Certifications

Work History

Executive IT Asset Management

Photon Interactive Pvt Ltd
Chennai
02.2023 - Current
  • Asset Life cycle End to End.
  • Managing overall company IT hardware assets End to End life cycle which include Laptop/Desktops/MacBook’s/VC/Mobile/iPhone/Tab/iPad/Network Devices.
  • Maintaining the asset inventory and accurately with help of organization asset tools.
  • Providing MIS/Ad hoc reports to top management level.
  • Coordinating with Finance/VMO/Admin/System/Change Management/Compliance team to fulfill the requirements.
  • Performing Weekly/Monthly/Quarterly/Annual asset audit.
  • Submitting Audit reports to Internal/External to auditors.
  • Established long-term client relationships through consistent delivery of high-quality products and services.

Customer Service Manager

Infinity Money Mart Pvt Ltd
Chennai
10.2021 - 02.2023
  • I prepared and logged the daily transactions MIS report and monitored the BSE STAR MF image upload status.
  • I handled service query requests based on client requirements and followed up on financial investments with the asset management company (AMC).
  • At the same time, I tracked the status of purchases, SIPs, and STPs with the AMC and our records on a daily, weekly, and monthly basis.
  • Performing Weekly/Monthly/Quarterly/Annual reports.
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Followed through with client requests to resolve problems.

Senior Associate

Kfin Technologies Pvt. Ltd.
Chennai
11.2019 - 10.2021
  • I processed all mutual fund shareholder requests, both financial and non-financial, and managed payments for financial operations.
  • I was responsible for the entire redemption funding process, including uploading transactions on the bank site after verifying and rectifying errors.
  • I handled any challenges related to funding while ensuring adherence to turnaround times.
  • Preparing daily weekly MIS reports and sharing to AMC.
  • Collaborated with cross-functional teams to drive successful completion of complex projects within deadlines.
  • Implemented process improvements that led to significant time savings and increased accuracy in deliverables.

Executive

Netmeds Marketplace Limited
Chennai
04.2019 - 11.2019
  • I handled online medicine order data, performed quality checks, and entered order details while ensuring accuracy through verification.
  • · Having contact with respective stake holders for resolving the discrepancies.
  • Performed weekly monthly reports preparation.
  • Optimized operational efficiency by redesigning processes, systems, and workspaces for increased productivity.

Executive (Operations)

(AAK Associate) Client - Franklin Templeton AMC.
Chennai
04.2015 - 03.2019
  • I monitored financial and non-financial transactions performed in folios as well as account-wise.
  • Handling Transmission process end to end.
  • Championed process automation initiatives that resulted in reduced manual labor requirements while maintaining quality standards throughout the organization''s operations.
  • I was responsible for reconciling and maintaining KYC documents while ensuring the accuracy of data capture and authorizing transactions processed by data entry associates.
  • Also I identified areas for process or system improvements to enhance efficiency.
  • · A second Level NIGO check has been performed for these requests and authorization is done.
  • Implemented data-driven decision-making practices to drive continuous improvement initiatives.
  • · Generating MIS Report on weekly basis to keep a track of case closure within given TAT.

Education

Bachelor of Arts - General

Agurchand Manmull Jain College
Chennai, India
04.2001 -

Skills

  • Ability to explain the process end to end clearly to clients

  • Created SOP- End to end asset life Cycle (Standard Operating Procedure)

  • PowerPoint - For client presentations and proposals

  • Implementation, Data Streamlined, Process Improvement

  • Staff training, Knowledge transfer, Quality management, Team player, Team leadership, Customer relations, Procurement approaching, Workflow planning, Team building, Executive support

  • Purchasing, Presentation to top management, power point, excel, documentation, Year end audit submission with external auditors

  • Performance evaluation, KPI metrix, Payment confirmation, payment, funding, refund, Bank reconciliation, Growth planning

Certification

Hardware Asset Management (HAM), UC-98A4D1C0-650978e47798

Areas Of Expertise - Technical Skills

  • Inventory Management
  • Procurement
  • Strong analytical
  • Asset Tracking
  • Asset Disposal
  • Payments
  • Funding
  • SOP

Timeline

Executive IT Asset Management

Photon Interactive Pvt Ltd
02.2023 - Current

Customer Service Manager

Infinity Money Mart Pvt Ltd
10.2021 - 02.2023

Senior Associate

Kfin Technologies Pvt. Ltd.
11.2019 - 10.2021

Executive

Netmeds Marketplace Limited
04.2019 - 11.2019

Executive (Operations)

(AAK Associate) Client - Franklin Templeton AMC.
04.2015 - 03.2019

Bachelor of Arts - General

Agurchand Manmull Jain College
04.2001 -

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RAMKUMAR MExecutive IT Asset Management