Ranada Williams
Nashville,TN
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
10
10
years of professional experience
Work History
Professional Leasing Consultant
Waterton
01.2025 - Current
- Contributed to a positive work environment among colleagues through effective communication, collaboration, and teamwork
- Demonstrated a strong commitment to company values by consistently delivering results that aligned with organizational goals and objectives.
- Provided support during move-in and move-out processes, ensuring smooth transitions for both new and departing residents.
- Increased tenant satisfaction by efficiently addressing and resolving leasing inquiries and concerns.
Virtual Assistant
Mama Blanche Cater
03.2024 - 01.2025
- Answer phone calls and direct calls to appropriate parties or take messages
- Prepare agendas and make arrangements, such as coordinating catering for luncheons, for committee, board, and other meetings
- Schedule special events such as camps, conferences, meetings, seminars, or retreats
- Attend workshops, seminars, or conferences to obtain program ideas, information, or resources
Leasing Consultant
The Medve Group
05.2023 - 01.2025
- Provided excellent customer service to prospective and current tenants, demonstrating strong interpersonal skills
- Managed daily administrative tasks including filing documents, responding to emails and phone calls and preparing correspondence
- Greeted potential tenants, conducted tours of properties and answered inquiries about the property or the surrounding area
- Coordinated move-in and move-out processes by providing orientation packages and conducting walkthroughs of units upon departure
- Conducted apartment tours and responded to tenant inquiries
Innovative Solution Professional
Sleep Number
05.2021 - 04.2024
- An expert when ensuring the customers understand the capabilities of what Smart Number offers
- Guide customer efficiently through registration and setup process through the application process
- A quick learner and able to adapt to the latest software update to the smart beds
- Ensure the customers are aware of the software changes
- Assist customers to understand and how to use the technology of sleep number application
- Handled various technical issues on Apple and Android devices
- Reviewed and resolved multiple accounts for financial problems
- Offered the best options to the customers for extended warranty for internal devices
Premier Tech Support
Verizon
04.2019 - 05.2021
- Submitted thorough notes to technical support regarding ongoing network area dilemmas, to get resolved in a timely manner
- Kept account record status and collection efforts updated
- Resolved billing discrepancies and customer credit issues
- Kept a daily communication with outbound collections calls, to multiple account holders
- Recovered lost revenue by persistently reaching out to customers with past due accounts
- Successfully handled high-volume calls from delinquent customers
Youth Leader
Youth Innovation Movement Solutions
05.2015 - 12.2017
Education
High School Diploma -
Pontotoc High School
PontotocComputer Science -
Itawamaba Community College
Skills
- Supervision and leadership
- Problem Solving
- Customer Support
- Technical Troubleshooting
- Account Management
- Patience and Persistence
- Payment Acceptance
- Financial analysis
- Data entry accuracy
- Virtual assistant
- Managing clients
Accomplishments
- Customer Service Representative Honor Certificate, 2019
Community Service
- Mama Blanche, Nashville, TN, Manager
- Youth Innovation Movement Solutions, Tupelo, MS, 05/01/15, 12/31/17, Youth Leader
Timeline
Professional Leasing Consultant
Waterton
01.2025 - Current
Virtual Assistant
Mama Blanche Cater
03.2024 - 01.2025
Leasing Consultant
The Medve Group
05.2023 - 01.2025
Innovative Solution Professional
Sleep Number
05.2021 - 04.2024
Premier Tech Support
Verizon
04.2019 - 05.2021
Youth Leader
Youth Innovation Movement Solutions
05.2015 - 12.2017
High School Diploma -
Pontotoc High School
Computer Science -
Itawamaba Community College
Similar Profiles
Johnny HumphriesJohnny Humphries
Driver at WATERTONDriver at WATERTON
Jason NacerinoJason Nacerino
Director of Facilities and Maintenance at WatertonDirector of Facilities and Maintenance at Waterton
Sheannette HallSheannette Hall
Assistant Community Manager at WatertonAssistant Community Manager at Waterton