Randall Broady
Bluff City
Summary
Dynamic professional with a proven track record at GPM Investments, excelling in operations oversight and staff development. Expert in expense control and project planning, driving significant business growth. Adept at fostering client relations while maximizing team performance through effective training and mentoring. Committed to achieving operational excellence and enhancing profitability.
Overview
13
13
years of professional experience
Work History
Package Handler
HSN Fulfillment Center
09.2025 - Current
- Followed verbal and written instructions to properly move and ship products.
- Assembled, sealed, and loaded packages into correct trucks.
- Used hand-held scanners and physical logs to accurately track item movements.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Verified quantity and description of materials received by checking merchandise against packing list.
General Manager
GPM Investments
03.2017 - 09.2025
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed budget implementations, employee evaluations, and contract details.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Shift Manager
Taco Bell
06.2013 - 12.2016
- Trained and mentored new employees to maximize team performance.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Tracked receipts, employee hours, and inventory movements.
Education
High School Diploma -
Virginia High
Bristol, VASkills
- Material storage
- Pallet building
- Product packing
- Truck loading
- Sales
- Advertising and marketing
- Expense control
- Project planning
- Client relations
- Operations oversight
- Staff development
Timeline
Package Handler
HSN Fulfillment Center
09.2025 - Current
General Manager
GPM Investments
03.2017 - 09.2025
Shift Manager
Taco Bell
06.2013 - 12.2016
High School Diploma -
Virginia High