Randall Randolph
Sparta
Summary
Dynamic Shop Manager at Charles Bailey Trucking with a proven track record in employee management and process improvement. Enhanced productivity through effective task delegation and training, while ensuring compliance with safety standards. Skilled in optimizing inventory control and fostering a collaborative team environment, driving operational excellence and customer satisfaction.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Shop Manager
Charles Bailey Trucking
09.2018 - 12.2025
- Supervised daily operations to ensure efficient workflow and adherence to safety protocols.
- Managed inventory levels, optimizing stock control processes to reduce waste and improve availability.
- Trained new team members on operational procedures, fostering a culture of safety and efficiency.
- Implemented process improvements that enhanced productivity and reduced turnaround times in service delivery.
- Coordinated maintenance schedules for equipment, minimizing downtime and ensuring operational readiness.
- Conducted regular performance evaluations, providing feedback to staff for continuous improvement and development.
- Oversaw compliance with industry regulations, ensuring all operations met safety and quality standards.
- Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Maintained safe working environment by enforcing adherence to safety and security protocols.
- Established strong vendor relationships for timely delivery of products and seamless order processing, ensuring customer satisfaction.
- Recruited trained, and mentored a high-performing staff, fostering a positive work environment that encouraged teamwork and collaboration.
- Evaluated employee performance through regular reviews, setting clear expectations, and offering constructive feedback for continuous development.
- Collaborated with other managers within the company network for best practice sharing and continuous improvement efforts.
Truck/Trailer Mechanic
Charles Bailey Trucking
08.2007 - 09.2018
- Diagnosed and repaired truck/trailer systems to ensure optimal functionality.
- Conducted routine inspections on trailers to identify safety issues and maintenance needs.
- Replaced worn components, including axles and suspensions, enhancing overall performance.
- Collaborated with team members to implement efficient repair workflows, reducing downtime.
- Utilized diagnostic tools to troubleshoot electrical systems and resolve technical issues effectively.
- Performed preventative maintenance on truck/trailers, prolonging their lifespan and reducing repair costs.
Truck/Trailer Washer
Charles Bailey Trucking
02.2007 - 08.2007
- Operated high-pressure washing equipment to maintain fleet cleanliness and appearance.
- Conducted thorough inspections of vehicles post-wash to ensure quality standards were met.
- Adhered to safety protocols while performing tasks in compliance with company policies.
- Maintained organized work area, ensuring all tools and supplies were readily accessible.
- Collaborated with team members to improve workflow efficiency during peak operations.
- Assisted in training new employees on washing techniques and safety procedures.
Education
High School Diploma -
White County High
Sparta, TN2006
Skills
- Employee management
- Task delegation
- Recruitment and hiring
- Decision-making
- Purchasing and planning
- Sound judgment
- Employee development
Certification
CDL-Class A-non-restricted
OSHA 30 hour certification
Timeline
Shop Manager
Charles Bailey Trucking
09.2018 - 12.2025
Truck/Trailer Mechanic
Charles Bailey Trucking
08.2007 - 09.2018
Truck/Trailer Washer
Charles Bailey Trucking
02.2007 - 08.2007
High School Diploma -
White County High