Summary
Overview
Work History
Education
Skills
Timeline
Generic

Randarius Hines

Hermitage

Summary

Professional in property management with strong background in tenant relations, lease administration, and property maintenance. Skilled at coordinating with teams to ensure smooth operations, adaptable to changing needs, and consistently focused on achieving results. Known for strong communication, problem-solving abilities, and proactive approach to managing property issues.

Overview

11
11
years of professional experience

Work History

Assistant Property Manager

Pedcor Homes
03.2024 - Current
  • Following up on delinquent residents and coordinated collection procedures.
  • Coordinating move-ins and move-outs, ensuring smooth transitions for both residents and property management team.
  • Handling residents' complaints promptly and appropriately, calling in repairmen, and other support services.
  • Completing final move-out walk-throughs with residents to identify required repairs.
  • Verifying income, assets, and expenses, and completing file tracking sheet for each applicant.
  • Resolving conflicts between tenants regarding noise, encroachments, and parking.
  • Requesting rent increases with MDHA and TDHA for individual residents.
  • Using data entry to calculate all renewals and rent increases.

Property Manager

Management & Marketing Concepts
03.2023 - 01.2024
  • Maintained positive landlord-resident relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
  • Followed up on delinquent residents and coordinated collection procedures.
  • Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Composing month end reports for property investors.

Assistant Property Manager

Managment & Marketing Concept
11.2020 - 03.2023
  • Provided excellent customer service by promptly responding to inquiries and addressing grievances; resulting in increased tenant retention rates.
  • Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
  • Processed applications efficiently by conducting thorough background checks and verifying references to select qualified tenants.
  • Collaborated with legal department on eviction proceedings when necessary; following proper protocols and documentation requirements laid down by law.
  • Posted policies and rules in common areas for tenant review.
  • Streamlined rent collection process for improved cash flow and reduced delinquencies.
  • Assisted in the preparation of annual budgets, monitoring expenses to ensure financial goals were met.
  • Facilitated tenant move-ins and move-outs, ensuring smooth transition and maintaining property occupancy targets.

Assistant Property Manager

Peak Living
08.2018 - 11.2020
  • Planned special events such as lotteries, dedications and project tours.
  • Completed annual rent calculations using onsite software.
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
  • Collected and maintained careful records of rental payments and payment dates.
  • Communicated effectively with owners, residents, and on-site associates.
  • Increased lease renewals, carefully addressing residents concerns and negotiating terms beneficial to both parties.
  • Provided comprehensive orientation for new Resident, outlining community rules and available amenities.
  • Assisted in preparation of financial reports, providing insights into property performance and revenue trends.
  • Prepared detailed reports on property performance metrics for monthly review meetings with senior management team members.

Leasing Consultant

ROCO Real Estate
04.2016 - 07.2018
  • Responded to requests and scheduled appointments for property showings.
  • Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
  • Greeted prospects, showed apartments, and prepared leases.
  • Ensured compliance with fair housing laws, keeping detailed records of all tenant interactions and transactions.
  • Prepared the lease agreements, ensuring compliance with local laws and regulations.
  • Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
  • Enhanced community atmosphere by planning and executing engaging resident events.
  • Distributed and followed up on tenant renewal notices.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Utilized property management software to track leasing activity and resident's information, improving data accuracy and accessibility.

Leasing Consultant

Habitat
06.2014 - 12.2016
  • Maintained accurate and up-to-date records of all leasing transactions and tenant communications.
  • Streamlined application process, reducing turnaround time for applicant approvals.
  • Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
  • Verified tenant incomes and other information before accepting lease applications.
  • Responded to requests and scheduled appointments for property showings.
  • Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.

Education

No Degree -

Miles College
Fairfield, AL

High School Diploma -

George Washington High School
Birmingham, AL
05-2005

Skills

  • Administrative support
  • Strong communication skills
  • Fair housing regulations
  • Occupancy management
  • Accounting operations
  • Point-of-sale system
  • Tenant conflict resolution
  • Eviction coordination
  • Financial budgeting and reporting
  • Microsoft office
  • Property tours and inspections
  • Customer service-focused
  • Property inspections

Timeline

Assistant Property Manager

Pedcor Homes
03.2024 - Current

Property Manager

Management & Marketing Concepts
03.2023 - 01.2024

Assistant Property Manager

Managment & Marketing Concept
11.2020 - 03.2023

Assistant Property Manager

Peak Living
08.2018 - 11.2020

Leasing Consultant

ROCO Real Estate
04.2016 - 07.2018

Leasing Consultant

Habitat
06.2014 - 12.2016

No Degree -

Miles College

High School Diploma -

George Washington High School

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Randarius Hines