Randell Mask
Humboldt
Overview
17
17
years of professional experience
Work History
Service Manager
Tn tractor
08.2008 - Current
- Scheduling jobs, ordering parts, opening and closing work orders, keeping shop supplied with parts for future work, communicating with tech on jobs to be completed and it's importance, trouble shooting repairs with customers on the phone, unload and load equipment, staying a step ahead to insure efficiency
- Skills Used: Scheduling, time management, budgeting
Mobile maint facilitator
Gerdau
08.2022 - 02.2025
- Over seen repairs and maint to all mobile equipment for the mill
- Also over saw all rental equipment and rented the equipment and scheduled returns and coordinated deliveries maint repairs and pick up dates for rental equipment
Education
Crockett county -
Alamo, TN01.2007
Skills
- Strategic Planning
- Delivery Driver Experience
- Retail Sales
- Marketing
- Budgeting
- Management
- Maintenance
- Driving
- Load & Unload
- Positive attitude
- Team leadership
- Multitasking and organization
- Problem-solving
- Customer service
- Critical thinking
- Reliable and responsible
- Employee training and development
- Customer service management
- Time management
- Conflict resolution
- Goal oriented
- Workflow management
- Team collaboration and leadership
- Trustworthy and honest
- Employee relations
- KPI monitoring
- Quality assurance
- Workplace safety
- Documentation and reporting
- Crew leadership
- Office administration
- Employee supervision
- Service scheduling
- Operational efficiency
- Work Planning and Prioritization
- Staff motivation
- New employee hiring
- Policy and procedure enforcement
- Service documentation
- Service quality management
- Goal setting
- Estimating and quoting
- Inventory management
- Continuous improvement
- Risk management
- Cost estimates
- Service and parts teams management
- Project management
- Coaching and mentoring
- Technical support
- Preventive Maintenance
- Relationship building
- Service delivery optimization
- Shift scheduling
- Service order flow
- Schedule management
- Supply ordering
- Budget control
- Performance evaluations
- Upselling
- Leadership development
- Sales support
- After-sales support
- Process implementation
- Heavy equipment operation
- Maintenance planning
- Verbal and written communication
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Mobile maint facilitator
Gerdau
08.2022 - 02.2025
Service Manager
Tn tractor
08.2008 - Current
Crockett county -
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