Randi Rickles

Processed invoices and reconciled vendor statements to ensure timely payments.

• Managed all accounts payable functions.
• Utilized accounting software for data entry and financial analysis, improving workflow efficiency.
• Collaborated with team members to resolve discrepancies in financial documents.
• Implemented filing system for financial records, increasing organization and accessibility.
• Supported audits by providing necessary documentation and clarifying account activities.
• Conducted routine bank reconciliations, ensuring accuracy of financial data integrity.
• Processed payments and documents such as Invoices, Expense Reports, and Statements.
• Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
• Assisted in the preparation of monthly financial statements for timely and accurate reporting to management.
• Facilitated smooth financial audits by maintaining organized records and providing necessary documentation to auditors.
• Contributed to the development of a positive work environment, fostering strong relationships with colleagues and supervisors.
• Collaborated with team members on special projects, contributing valuable insights and problem-solving skills.
• Managed accounts payable and receivable, ensuring timely processing of invoices and payments.
• Enhanced vendor relations by promptly resolving invoice discrepancies.
• Prepared monthly reconciliations for accounts payable and receivable, promoting accountability within financial operations.
• Supported payroll processing by verifying employee hours and assisting with documentation needed for audits.
• Provided key clerical and administrative support to senior accounting staff.
• Reviewed financial statements and supporting documentation.
• Collaborated with team members to complete month-end close procedures, ensuring accuracy in financial reporting.
• Managed cash flow effectively by monitoring incoming funds, managing daily bank deposits, and processing outgoing payments promptly.
• Managed and responded to correspondence and inquiries from Guests.
• Handled day-to-day accounting processes to drive financial accuracy.
• Presented audit findings to accounting manager after reviewing results and paperwork.

• Delivered exceptional guest service, ensuring satisfaction and resolving inquiries promptly.
• Managed check-in and check-out processes, enhancing operational efficiency and guest flow.
• Maintained accurate reservation records using property management systems to streamline operations.
• Collaborated with housekeeping to ensure timely room availability and cleanliness standards.
• Trained new staff on customer service protocols, improving team performance and consistency.
• Resolved billing disputes promptly, maintaining professionalism and customer satisfaction throughout the process.
• Collected room deposits, fees, and payments.
• Handled cash transactions accurately, balancing daily reports at the end of each shift.
• Assisted guests with reservations, modifications, and cancellations to meet their travel needs.
• Provided personalized recommendations for attractions and dining options in the area, enhancing guest experiences.
• Responded to incoming guests, telephone calls, and email inquiries with efficiency and professionalism.
• Supported front desk team members during peak times, ensuring efficient operations under high-pressure situations.
• Streamlined check-in processes for increased efficiency and reduced wait times.
• Communicated problems regarding guest rooms to housekeeping services and maintenance personnel.
• Enhanced guest satisfaction by addressing concerns and providing prompt resolutions.

• Managed property operations, ensuring tenant satisfaction and retention through effective communication.
• Oversaw financial reporting and budgeting, optimizing resource allocation for maximum profitability.
• Conducted regular property inspections, identifying maintenance needs and coordinating timely repairs.
• Developed and implemented leasing strategies, enhancing occupancy rates across multiple properties.
• Established vendor relationships to negotiate cost-effective service contracts for property maintenance.
• Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
• Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
• Completed final move-out walk-throughs with tenants to identify required repairs.
• Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
• Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
• Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
• Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
• Followed up on delinquent tenants and coordinated collection procedures.
• Maintained original leases and renewal documents in digital and hardcopy format for property management office.
• Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
• Introduced prospective tenants to types of units available and performed tours of premises.
• Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
• Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
• Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
• Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
• Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
• Coordinated with legal counsel to resolve tenant disputes.
• Established strong relationships with local authorities, ensuring prompt attention to code violations or other regulatory matters affecting the property''s operations.
• Negotiated favorable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality.
• Increased revenue with strategic lease renewal negotiations, focusing on tenant retention.
• Conducted regular property inspections to preemptively identify and address maintenance needs.
• Improved community engagement by organizing tenant appreciation events and feedback sessions.
• Managed budget effectively, ensuring all property expenses were kept within allocated funds.
• Streamlined rent collection processes, significantly reducing late payments.
• Optimized property management software usage, enhancing operational efficiency.
• Delivered emergency 24-hour on-call service for tenants on building issues.
• Implemented and enforced policies and procedures to maintain properties to highest standards.
• Maximized rental income while minimizing expenses through effective planning and control.
• Generated leads for sales and rental properties through cold calls and referrals.
• Responded to Common Area Maintenance (CAM) inquiries.
• Completed annual rent calculations using housing database software.