Sandra Rhodes
Murfreesboro
Summary
A highly motivated, result-oriented individual. Possesses strong leadership skills and excels in working in a team atmosphere to accomplish goals and mission of organization. Resourceful problem-solver with the ability to bring quick resolution to challenging situations, and build lasting relationships with customers.
Overview
13
13
years of professional experience
Work History
Treatment Coordinator / Financial Coordinator (current)
Anderson and Ditcharo Orthodontics
01.2024 - Current
- Conduct all new patient exams (including taking all necessary x-rays and photos)
- Review treatment plans and present financials to all new patient exams
- Schedule appointments for all patients wanting to start treatment with the office
- Conduct all recall exams while building relationships with both patient and parents
- Enter all contracts and set up autopay accounts for all start appointments
- File all insurance claims
- Call insurance companies to verify orthodontic benefits for all new and current patients
- Follow up on all unpaid insurance claims
- Manage all current patient accounts to ensure timely payments from both the responsible party and the insurance
Director of Growth and Operation (Dec 2023)
Cooper Orthodontics
07.2015 - 12.2023
- Manage the daily operations of 11 Orthodontic offices to ensure that all offices run the same at all times.
- Oversee a team of 2 Regional Managers, 6 Office Managers, and 6 Front desk.
- Make executive decisions regarding patient accounts and treatment standings.
- Facilitate the acquisitions of multiple locations.
- Arrange and oversee the construction of multiple locations at the same time.
- Researched and purchased all dental equipment, units and chairs needed in the new locations, and scheduled and oversaw the installation of all equipment.
- Schedule and facilitate monthly meetings with the Management team.
- Implement all office policies and procedures in all offices.
Implementation Facilitator
Oasis Outsourcing
01.2012 - 01.2015
- Received and reviewed all sales proposals from underwriting.
- Scheduled and conducted all sales turnover meetings for new accounts.
- Assigned all new accounts to an Implementation team to ensure a smooth implementation process.
Education
Associates Degree - Medical Transcription
01.2004
High School Graduate -
Dublin Christian Academy
06.1997
Skills
- Tops Orthodontic software
- Ortho2 Edge software
- Outlook
- Great Customer Relations
- Microsoft Office, Word, Excel, Powerpoint
- Quickbooks
- Speedwriting
- Patient Care Coordination
- Insurance Verification
- Recordkeeping
- Treatment Planning
Timeline
Treatment Coordinator / Financial Coordinator (current)
Anderson and Ditcharo Orthodontics
01.2024 - Current
Director of Growth and Operation (Dec 2023)
Cooper Orthodontics
07.2015 - 12.2023
Implementation Facilitator
Oasis Outsourcing
01.2012 - 01.2015
Associates Degree - Medical Transcription
High School Graduate -
Dublin Christian Academy
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