Sandra Rhodes

Murfreesboro

Summary

A highly motivated, result-oriented individual. Possesses strong leadership skills and excels in working in a team atmosphere to accomplish goals and mission of organization. Resourceful problem-solver with the ability to bring quick resolution to challenging situations, and build lasting relationships with customers.

Overview

years of professional experience

Work History

Treatment Coordinator / Financial Coordinator (current)

Anderson and Ditcharo Orthodontics

Green Hills, TN

01.2024 - Current

Conduct all new patient exams (including taking all necessary x-rays and photos)
Review treatment plans and present financials to all new patient exams
Schedule appointments for all patients wanting to start treatment with the office
Conduct all recall exams while building relationships with both patient and parents
Enter all contracts and set up autopay accounts for all start appointments
File all insurance claims
Call insurance companies to verify orthodontic benefits for all new and current patients
Follow up on all unpaid insurance claims
Manage all current patient accounts to ensure timely payments from both the responsible party and the insurance

Director of Growth and Operation (Dec 2023)

Cooper Orthodontics

Royal Palm Beach, FL

07.2015 - 12.2023

Manage the daily operations of 11 Orthodontic offices to ensure that all offices run the same at all times.
Oversee a team of 2 Regional Managers, 6 Office Managers, and 6 Front desk.
Make executive decisions regarding patient accounts and treatment standings.
Facilitate the acquisitions of multiple locations.
Arrange and oversee the construction of multiple locations at the same time.
Researched and purchased all dental equipment, units and chairs needed in the new locations, and scheduled and oversaw the installation of all equipment.
Schedule and facilitate monthly meetings with the Management team.
Implement all office policies and procedures in all offices.

Implementation Facilitator

Oasis Outsourcing

West Palm Beach, FL

01.2012 - 01.2015

Received and reviewed all sales proposals from underwriting.
Scheduled and conducted all sales turnover meetings for new accounts.
Assigned all new accounts to an Implementation team to ensure a smooth implementation process.

Education

Associates Degree - Medical Transcription

01.2004

High School Graduate -

Dublin Christian Academy

06.1997

Skills

Tops Orthodontic software
Ortho2 Edge software
Outlook
Great Customer Relations
Microsoft Office, Word, Excel, Powerpoint
Quickbooks

Speedwriting
Patient Care Coordination
Insurance Verification
Recordkeeping
Treatment Planning

Timeline