Raniya Talley
Cordova
Summary
Dynamic and detail-oriented customer service expert with experience in fast-paced environments, delivering accurate transactions and timely assistance. Demonstrated ability to engage customers with a friendly demeanor while adhering to safety and quality protocols. Proven collaborator, enhancing service efficiency and team performance through effective communication. Eager to leverage strong interpersonal skills to further elevate customer satisfaction and operational excellence.
Overview
3
3
years of professional experience
Work History
Frontline member services
Sams club
08.2025 - Current
- Processed transactions daily with a 98% accuracy rate, efficiently managing cash, credit, and debit payments. Provided friendly and knowledgeable service to customers, resolving issues and addressing inquiries to maintain high satisfaction ratings. Maintained inventory by receiving, unpacking, and stocking merchandise on sales floor shelves and in the
- Maintained up-to-date knowledge of products and services to provide accurate information to customers.
- Collaborated with team members to streamline service processes, enhancing overall customer satisfaction.
Material Handler
William Sonoma
09.2024 - 08.2025
- Operated warehouse equipment to efficiently transport materials throughout facility.
- Maintained accurate inventory records using warehouse management systems.
- Loaded and unloaded shipments while adhering to safety protocols.
- Collaborated with team members to streamline material handling processes.
Team Member/Cashier
McDonald's
09.2022 - 2024
- Ensures to greet all customers with a smile. Performs order processing – takes accurate food orders from guests in a fast and timely manner. Responsible for preparing all of McDonald's varieties, following established procedures. Ensures fast and timely food service to guests, adhering to McDonald's food safety guidelines. Assists in the training of new employees. Ensures to follow all McDonald's safety and security procedures. Provides accurate transactions.
Education
Respiratory therapist -
Concorde Career College
Memphis, TNGeneral Studies - High School Education
Germantown High School
Germantown, TN, United States01.2023
Skills
- Collaborated with team members to enhance customer satisfaction Assisted in resolving customer inquiries and issues effectively Communicated clearly with colleagues to support project goals
Timeline
Frontline member services
Sams club
08.2025 - Current
Material Handler
William Sonoma
09.2024 - 08.2025
Team Member/Cashier
McDonald's
09.2022 - 2024
General Studies - High School Education
Germantown High School
Respiratory therapist -
Concorde Career College