Soumya Ranjan

Key Responsibilities:

• Lead the Internal Information Systems (IS) Audit function, covering IT process audits, digital journey audits, and e-audit initiatives.
• Supervise a cross-functional team responsible for auditing digital transformation initiatives from product planning to customer onboarding.
• Oversee audits of end-to-end digital product lifecycles, including conceptualization, internal approvals, change management, UAT, and live account monitoring through dump analysis.
• Design and implement audit policies and procedures for digital journeys in alignment with regulatory guidelines and internal frameworks.
• Lead the E-Audit Team, managing the Audit Application used for executing branch-level audits across the Bank.
• Drive process automation and digitization initiatives under the Audit Transformation Project, improving efficiency and insight.
• Contribute to the design and enhancement of the Dynamic Risk Assessment Framework for risk-based branch audit planning.

Key Achievements:

Successfully led the Migration Audit Project during the 2021 merger of banks:

• Developed a comprehensive project plan, coordinated with empanelled external auditors, completed the audit on time assuring risk-free data/system migration and earned awards and appreciation from top management.
• Revamped the Standard Operating Procedures (SOPs) for IS Audit to align with the Bank’s IT/IS policies, RBI and other regulatory guidelines, and industry standards.
• Introduced a Two-Dimensional Risk Matrix to enhance qualitative assessment of audit observations.
• Designed a comprehensive IT/IS Policy Review Checklist to streamline and standardize audits of internal policies.
• Played a strategic role in the Audit Transformation Project, contributing to modernization, dynamic risk profiling, and data-driven audit strategies.

Key Responsibilities: Key Achievements:

• Managed regulatory compliance activities related to Information Security, ensuring alignment with guidelines issued by RBI, CERT-In, and other relevant bodies.
• Prepared and submitted timely and accurate compliance reports to regulators, addressing gaps and highlighting security posture improvements.
• Monitored Bank-wide implementation of Information Security policies and controls, coordinating with various departments for adherence.
• Assisted in responding to regulatory audits, inspections, and advisories by collecting evidence, tracking compliance status, and preparing formal responses.
• Supported the Chief Information Security Officer (CISO) in strategic reporting and coordination for security governance initiatives.
• Contributed to risk assessments and periodic reviews of IS controls, including patch management, user access control, and vulnerability remediation.
• Ensured 100% regulatory compliance reporting with no major observations during the tenure.
• Streamlined internal processes for compliance tracking and status monitoring, improving turnaround time for regulatory submissions.
• Played a key role in preparing the Bank for information security audits and inspections by external and regulatory bodies.

Branch: Kamarhatty (Urban) | Zonal Office: Barasat

Tenure: Oct 2018 – Jun 2019

• Achieved business targets in deposits and advances.
• Delivered excellent customer service and resolved grievances promptly.
• Maintained operational compliance and regulatory discipline.

Branch: Osmanpur (Urban) | Zonal Office: Barasat
Tenure: Apr 2016 – Oct 2018

• Elevated the branch to Bima Bank status through LIC product sales.
• Consistently achieved and exceeded business targets.
• Strengthened customer relationships through service excellence.

Branch: Swaroop Nagar (Rural) | Zonal Office: Barasat
Tenure: Jun 2015 – Apr 2016

• Led recovery-focused operations in a rural setup.
• Conducted recovery camps via Lok Adalats, improving asset quality.
• Streamlined complaint redressal and improved public perception.

Branch: Chakradharpur (Rural) | Zonal Office: Sambalpur

Designation: Senior Manager / Manager
Tenure: Jul 2014 – Jun 2015

• Managed one of the toughest branches in the zone with high NPAs.
• Successfully stabilized branch operations and addressed service gaps.

Branch: Boradangal | Zonal Office: Chinsurah

Designation: Manager (Branch Head)
Tenure: Aug 2012 – Jul 2014

• Achieved business targets consistently across products.
• Built strong community liaison, enhancing brand visibility and trust.
• Improved operational discipline and customer satisfaction.

Branch: Kharagpur Rly Mkt | Zonal Office: Midnapore

Designation: Manager
Tenure: Jul 2012 – Aug 2012

• Deployed to the branch post-successful CBS migration.
• Took charge of credit portfolio management.

Zonal Office: Midnapore

Designation: Assistant Manager / Manager
Tenure: Apr 2010 – Jun 2012

• Implemented HRMS (Human Resource Management System) zone-wide.
• Developed MIS using CRisMac for audit and performance monitoring.
• Core team member for CBS migration, supporting data migration, validation, and staff training.

Branch: Midnapore Main

Designation: Assistant Manager
Tenure: Jan 2010 – Apr 2010

• Handled day-to-day branch operations during CBS implementation.
• Assisted with customer onboarding and compliance.

Branch: Teghari | Zonal Office: Midnapore

Designation: Assistant Manager
Tenure: Jul 2009 – Jan 2010

• Managed branch operations and customer service.
• Supported early-stage CBS operations and transactions.