Ranjith Kumar Ramineni
Chattanooga
Summary
Dynamic Software Developer with a proven track record at FlySoft INC, excelling in Jira and Confluence administration. Expert in CI/CD integration and security compliance, I enhanced team productivity through customized workflows and dashboards. Passionate about user training and support, I drive agile success and optimize performance across development processes.
Overview
9
9
years of professional experience
Work History
Software Developer
FlySoft INC
09.2024 - Current
- Managed Jira and Confluence platforms across their full lifecycle: installation, upgrades, configuration, and performance tuning.
- Implement and enforce security protocols and compliance measures to safeguard sensitive information and ensure regulatory compliance.
- Integrated Jira/Confluence with GitHub, Jenkins, and ServiceNow for seamless CI/CD pipeline automation.
- Customized workflows, permissions, issue types, fields, and notifications to fit agile development processes.
- Created and maintained dashboards and reports for real-time monitoring and leadership visibility.
- Delivered advanced user support and trained teams to enhance Jira/Confluence adoption and usage.
- Ensured data integrity, backup scheduling, recovery testing, and system health monitoring.
Software Integration Engineer
Guild Systems INC
05.2023 - 08.2024
- Administered Jira/Confluence for development and support teams, focusing on access control and plugin management.
- Automated repetitive tasks using shell scripts and created performance metrics reports.
- Supported compliance initiatives through system audits, patching, and documentation.
- Coordinated with stakeholders and IT leadership to align tools with operational strategies.
Technology associate
Locuz Enterprise Solutions pvt ltd
09.2020 - 06.2021
- Administered Windows environments, Active Directory, and Citrix virtual desktops.
- Responded to and resolved incidents via ServiceNow; maintained SLAs and created SOPs.
- Configured backup solutions, managed antivirus deployment, and handled hardware/software issues.
- Led VM provisioning and RAID configuration activities, ensuring system high availability.
Technology associate
Locuz Enterprise Solutions pvt ltd
12.2019 - 09.2020
- Managed user lifecycle in Active Directory and mailboxes, and supported antivirus and security software deployment.
- Installed enterprise-level applications, performed server configurations, and assigned permissions per organizational policy.
- Coordinated end-to-end system setups including OS installation, RAID configuration, IP allocation, and high availability modules.
- Administered ticket workflows using ServiceNow and Solution Manager, providing timely resolution and updates.
- Collaborated with teams to optimize performance monitoring and conduct system health audits.
- Led escalation handling, vendor coordination, and preventive maintenance efforts.
Technology Associate
Niduss HR Services
01.2016 - 02.2018
- Performed daily administration of systems, including VDI provisioning, Active Directory user management, and server patching.
- Configured, monitored, and supported Citrix environments, handling common user issues and escalations.
- Managed VM setups, antivirus installations, application deployments, and ensured regulatory security compliance.
- Provided Level 1 and 2 support, authored documentation, and created user onboarding/offboarding workflows.
- Utilized ServiceNow to track and resolve incidents, generate reports, and maintain system logs.
- Facilitated performance reviews and supported long-term service improvement initiatives.
Education
M.S - Computer Information System
New England College
NH, USAB.C.A - Computer Science
Ravindranath Tagore University
IndiaSkills
- Jira and Confluence administration
- Agile frameworks and tools
- CI/CD integration and automation
- Performance tuning and optimization
- User access and workflow management
- Scripting and automation
- Dashboard and reporting design
- Security compliance and protocols
- Incident, change, and release management
- End-user support and training
Skill Matrix
- Jira & Confluence System Administration
- Agile Tools & Frameworks (Scrum, Kanban)
- CI/CD Integration (Jenkins, GitHub, ServiceNow)
- Performance Tuning & System Optimization
- User Access & Workflow Management
- Automation & Scripting (Shell, Python)
- Dashboard, Reporting & Metrics Design
- Security Protocols & Regulatory Compliance
- Incident, Change & Release Management
- End-User Support & Technical Training
Timeline
Software Developer
FlySoft INC
09.2024 - Current
Software Integration Engineer
Guild Systems INC
05.2023 - 08.2024
Technology associate
Locuz Enterprise Solutions pvt ltd
09.2020 - 06.2021
Technology associate
Locuz Enterprise Solutions pvt ltd
12.2019 - 09.2020
Technology Associate
Niduss HR Services
01.2016 - 02.2018
M.S - Computer Information System
New England College
B.C.A - Computer Science
Ravindranath Tagore University
Similar Profiles
Charan Kumar YerraCharan Kumar Yerra
Sr Pega Developer at Flysoft INCSr Pega Developer at Flysoft INC
RAJU DARARAJU DARA
Software Engineer at FlysoftSoftware Engineer at Flysoft
Avery DavisAvery Davis
Professional Car Detailer at CarMaxProfessional Car Detailer at CarMax
Natalia TomasNatalia Tomas
Warehouse Associate at AmazonWarehouse Associate at Amazon
Scott BruceScott Bruce
Affiliate Broker at Coldwell Banker Pryor RealtyAffiliate Broker at Coldwell Banker Pryor Realty