Raven A. Jones
Memphis
Summary
Dynamic educator and former Area Manager at Amazon, skilled in performance management and operational strategy. Proven track record of enhancing student outcomes, achieving an average improvement of two letter grades. Expertise in curriculum development and data-driven decision making, fostering a collaborative learning environment that prioritizes student success.
Overview
6
6
years of professional experience
Work History
Owner and Tutor
Freelance Tutoring
Memphis
01.2023 - Current
- Managed all aspects of business operations, including budgeting, scheduling, and client relations.
- Led one-on-one academic coaching, increasing student performance by an average of two letter grades within three months.
- Oversaw instructional design and tailored educational plans based on individual learning assessments.
- Maintained relationships with existing clients by providing superior customer service.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
Private Tutor
Self-Employed
Memphis
01.2022 - Current
- Provided individualized instruction to over 20 students across K–12 in Math and English.
- Communicated consistently with parents to align academic strategies and monitor student progress.
- Applied diagnostic assessments to identify learning gaps and enhance instructional outcomes.
Teacher
Word of Faith Christian Academy
Memphis
07.2024 - 01.2025
- Delivered instruction across 10 subjects spanning 5 grade levels.
- Collaborated with colleagues to plan lessons that integrate various subject areas into a cohesive unit of study.
- Developed and implemented lesson plans based on curriculum objectives.
- Organized parent conferences throughout the year to discuss student progress.
- Enforced school rules and regulations in order to maintain an appropriate learning environment for all students.
Area Manager
Amazon
Memphis
01.2021 - 01.2022
- Trained 71 employees in safety, standard procedures, and productivity standards.
- Supervised 16 associates, driving performance and team accountability in a fast-paced distribution environment.
- Improved team output and reduced operational downtime through performance coaching and workflow analysis.
- Collaborated cross-functionally with logistics, HR, and safety departments to ensure operational efficiency.
- Scheduled regular meetings with store teams to discuss objectives, performance metrics and customer feedback.
Substitute Teacher
Kaleidoscope School of Memphis
Memphis
01.2019 - 01.2021
- Taught 91 students in three science subjects with differentiated instruction strategies.
- Implemented preventive discipline techniques to enhance learning environments.
- Worked collaboratively with faculty to ensure curriculum delivery consistency.
- Provided feedback on assignments or projects given by the regular teacher.
- Maintained accurate records of student performance, attendance, and behavior.
Education
Doctor of Business Administration - Business Administration And Management
University of Phoenix
Phoenix, AZ04-2027
Master of Business Administration - Business Administration and Management
University of Phoenix
Phoenix, AZ01.2023
Bachelor of Science - Business Management
University of Phoenix
Phoenix, AZ01.2021
Skills
- Leadership and Team Building
- Operational Strategy and Execution
- Performance Management and Coaching
- Data-Driven Decision Making
- Conflict Resolution and Communication
- Process Improvement and KPI Monitoring
- Curriculum Development and Instructional Design
- Technology Integration and Digital Tools (Microsoft Office, Google Workspace, Zoom)
References
Available upon request.
Timeline
Teacher
Word of Faith Christian Academy
07.2024 - 01.2025
Owner and Tutor
Freelance Tutoring
01.2023 - Current
Private Tutor
Self-Employed
01.2022 - Current
Area Manager
Amazon
01.2021 - 01.2022
Substitute Teacher
Kaleidoscope School of Memphis
01.2019 - 01.2021
Doctor of Business Administration - Business Administration And Management
University of Phoenix
Master of Business Administration - Business Administration and Management
University of Phoenix
Bachelor of Science - Business Management
University of Phoenix
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