Raven Hemphill
Memphis
Summary
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Reliable and successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
6
6
years of professional experience
Work History
Sales Associate
Walmart
Memphis, TN
07.2025 - 10.2025
- Provided support during promotional events, driving customer engagement and product awareness.
- Adapted to changing schedules and priorities, demonstrating flexibility in fast-paced environment.
- Learned store policies and procedures quickly, contributing to team efficiency and operational success.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Collaborated with team members to achieve monthly sales targets.
Warehouse Sorter
Amazon
Memphis, TN
03.2024 - 06.2025
- Implemented best practices for product handling, minimizing damage during sorting operations.
- Maintained a clean and organized work environment, ensuring safety standards were consistently met.
- Continuously sought opportunities for personal and professional growth by taking on additional responsibilities and seeking feedback from supervisors.
Sales Associate
Victoria Secret
Memphis, TN
02.2023 - 08.2023
- Executed daily cash handling processes, ensuring accuracy and compliance with company policies.
- Collaborated with team members to achieve store goals and foster a positive work atmosphere.
- Resolved customer inquiries and complaints efficiently, promoting customer loyalty and satisfaction.
- Demonstrated product knowledge to educate customers on features and benefits, boosting sales performance.
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Order Puller
TJX Companies
Memphis, TN
10.2022 - 12.2022
- Collaborated with team members to streamline order fulfillment processes.
- Utilized scanning technology to track order progress and optimize picking accuracy.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Increased order picking efficiency by utilizing warehouse management systems and barcode scanning equipment.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Displayed flexibility by adapting to changes in workload, shift schedules, and warehouse priorities as necessary for business continuity.
Package Handler
FedEx
Memphis, TN
08.2021 - 10.2022
- Maintained organized work area to facilitate smooth workflow and minimize delays.
- Collaborated with team members to improve sorting processes and enhance productivity.
- Adhered to safety guidelines during handling operations, minimizing incidents and enhancing workplace safety.
- Trained new hires on proper package handling techniques and operational procedures.
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Used hand-held scanners and physical logs to accurately track item movements.
- Removed jams and unblocked conveyor system to maintain flow of goods.
Sales Associate
Rue 21
Memphis, TN
03.2021 - 06.2021
- Collaborated with team members to achieve sales goals and improve customer service.
- Addressed customer inquiries and resolved issues promptly to ensure satisfaction.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Insider
Marcos Pizza
Memphis, TN
09.2019 - 03.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
- Mastered menu knowledge to provide accurate information and helpful suggestions to guests.
- Handled difficult customer situations professionally, resolving issues promptly and ensuring repeat business.
Education
High School Diploma -
Central High School
Memphis, TN05.2021
Skills
- Self-awareness
- Motivational skills
- Performance assessment
- Motivational strategies
- Attention to detail
- Critical thinking
- Clear communication
- Relationship building
- Verbal and written communication
- Data organization
Timeline
Sales Associate
Walmart
07.2025 - 10.2025
Warehouse Sorter
Amazon
03.2024 - 06.2025
Sales Associate
Victoria Secret
02.2023 - 08.2023
Order Puller
TJX Companies
10.2022 - 12.2022
Package Handler
FedEx
08.2021 - 10.2022
Sales Associate
Rue 21
03.2021 - 06.2021
Insider
Marcos Pizza
09.2019 - 03.2020
High School Diploma -
Central High School