Raven Johnson

Memphis

Summary

Dynamic and dedicated professional with extensive experience at The Fresh Market and First Pharmacy Services. Proven track record in customer service and cash handling, enhancing customer satisfaction and loyalty. Skilled in inventory management and compliance with regulations, consistently ensuring operational efficiency and safety standards. Committed to fostering positive relationships and team collaboration.

Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.

Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.

Overview

year of professional experience

Work History

Cashier

The Fresh Market

01.2025 - Current

Operated cash register and processed customer transactions efficiently.
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Assisted in stocking shelves and organizing merchandise to enhance store presentation.
Collaborated with team members to ensure smooth store operations during peak hours.
Trained new cashiers on operational procedures and customer interaction protocols.
Engaged customers in loyalty program enrollment to increase membership participation.
Built relationships with customers to encourage repeat business.
Helped customers complete purchases, locate items, and join reward programs.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Addressed customer needs and made product recommendations to increase sales.
Mentored new employees on cashier duties and best practices, improving overall staff performance.
Performed cash, card, and check transactions to complete customer purchases.
Handled cash with high accuracy and took care to check bills for fraud.
Responded promptly to requests for assistance, spills and customer inquiries.
Processed refunds and exchanges in accordance with company policy.
Encouraged customers to make additional purchases by highlighting current deals, and keeping the lane well-stocked.
Restocked and organized merchandise in the front lanes.

Pharmacy Technician

First Pharmacy Services

10.2025 - 11.2025

Processed prescription medications accurately and efficiently to meet patient needs.
Assisted pharmacists in preparing and dispensing medications while ensuring compliance with regulations.
Managed inventory levels, conducting regular stock checks and reordering supplies as necessary.
Maintained clean and organized work environment to support operational efficiency and safety standards.
Stocked, labeled, and inventoried medication to keep accurate records.
Counted and labeled prescriptions with correct item and quantity.
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.

Education

Certificate Pharmacy - Pharmacy

Southwest Tennessee Community College

Memphis, TN

05-2026

High School Diploma -

Central High School

Memphis, TN

05-2023

Skills

Customer service
Work ethic and integrity
Patience and empathy
Cash handling
Cleaning and sanitizing
Team collaboration
Time management skills
Money handling
Order taking
Refund handling
ID verification
Inventory management
Basic math
Hospitality and accommodation

Prescription filling
Supply restocking
HIPAA
Drug inventory control
Labeling accuracy
Drug safety
Pharmaceutical calculations
Medication labels
Compounding techniques
Drug storage procedures
FDA and HIPAA compliance
Prescription filling and labeling
Inventory tracking

Accomplishments

Received a one year certificate from job of great customer service by head and CEO of the Fresh market store, which is my best accomplishments and as well graduating to get my soon degree of certified pharmacy technician.

Timeline