Summary
Overview
Work History
Education
Skills
Timeline
Generic

Raven Whitley

Brownsville,TN

Summary

Accomplished Medical Assistant with a proven track record at West TN Cancer Clinic, excelling in patient-focused care and HIPAA compliance. Demonstrated ability to manage inventory, ensuring no shortage of medical supplies, and adept at improving patient flow. Trusted for reliable teamwork and efficient patient scheduling, contributing to enhanced clinic operations and patient satisfaction. Conscientious Healthcare professional offering over 4 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills. Conscientious Healthcare professional offering over 4 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

10
10
years of professional experience

Work History

Medical Assistant

West TN Cancer Clinic
2021.03 - Current
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Oriented and trained new staff on proper procedures and policies.
  • Taught patients about medications, procedures, and care plan instructions.
  • Measured patient spirometry.

Correctional Officer

Corecivic Inc.
2014.09 - 2021.01
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Tracked inmates through head counts, visitor logs, and scheduled activities.
  • Observed behavior of residents individually and in groups.
  • Conducted routine and emergency head counts.
  • Completed intake paperwork, fingerprints, and searches.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Booked new inmates into facility and processed inmates for release.
  • Interviewed inmates to obtain information and assess needs.
  • Received and accounted for personal possessions and determined inmate work assignments.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Established positive working relationships and maintained boundaries with resident offenders.
  • Made rounds at specified intervals and conducted head counts and roll calls.
  • Assisted in intake and release of inmates.
  • Provided assistance and guidance to inmates regarding daily activities.
  • Interviewed inmates to obtain information and evidence.
  • Coordinated with other law enforcement personnel to exchange information.
  • Received and inspected mail, property and funds from visitors on behalf of designated inmates.
  • Prepared reports to document incidents and violations.
  • Transported inmates to and from court hearings, medical appointments and other locations.
  • Conducted security checks of inmates and living areas.
  • Investigated and responded to incidents of inmate misconduct.
  • Responded to inquiries from inmates and other members of public.
  • Restrained juvenile inmates when disturbances required physical intervention.
  • Administered drug tests to inmates.
  • Documented inmate behavior and activities in logbooks.
  • Supervised inmates during meals, recreation and other activities.
  • Responded to emergency situations and de-escalated hostile confrontations.
  • Enforced rules and regulations to maintain order among inmates.

Education

Associate - Medical Assistant

Concord Career College
Memphis, TN
02.2021

Skills

  • Medical office administration
  • HIPAA Compliance
  • Data Entry
  • Patient Scheduling
  • Patient Flow Management
  • Medical Terminology
  • Procedure Assistance
  • Inventory Management
  • Patient-focused care
  • Phlebotomy
  • Indirect Patient Care
  • Vital Sign Monitoring
  • Reliable team player
  • Patient oral care
  • CPR
  • EMR / EHR
  • Dementia and Alzheimer's knowledge
  • Patient Management
  • Patient Feeding
  • First Aid
  • Equipment Sterilization
  • Simple dressings
  • Therapeutic procedures
  • Emergency procedures understanding
  • Chemical solution preparation
  • Medical Procedures
  • Sterile technique
  • Professional Bedside Manner
  • Medical Transcription
  • Immunization Administration
  • Knowledge of EKG rhythm interpretation
  • Valid TN driver's license
  • Respiratory therapy functions
  • Reliable transportation
  • Medical terminology in Engish
  • Hospice Care
  • Emergency Room Procedures
  • Complex Problem-Solving
  • Adaptable
  • Antigen testing
  • Medical billing and coding
  • Monitoring patient progress
  • Inventory and supply management
  • Case Management
  • Appointment Setting
  • Needs assessments
  • Prioritizing stat orders
  • Patient Relations
  • Direct Patient Care
  • Trustworthy companion
  • Lab Equipment Operation
  • Laboratory maintenance
  • Medical terminology knowledge
  • Family Education

Timeline

Medical Assistant

West TN Cancer Clinic
2021.03 - Current

Correctional Officer

Corecivic Inc.
2014.09 - 2021.01

Associate - Medical Assistant

Concord Career College
Raven Whitley