Raven Dawson

Transformed an organic growth office into a top-performing location in the company, surpassing revenue goals and earning President’s Club honors in 2023. Built, led, and scaled a high-impact team of 12 sales professionals—including Assistive Technology Professionals (ATPs) and Sales Representatives—positioning the company as the preferred vendor for leading providers.

• Achieved 20%+ year-over-year revenue growth, using data-driven sales strategies, focused business development, and strategic provider partnerships to capture untapped market potential.
• Increased patient referrals by 35%, with a targeted focus on patients with complex mobility needs and wound care requirements, by delivering strategic provider education—including in-depth in-services and personalized consultations that empowered physicians and specialists to prescribe the most appropriate mobility and pressure relief solutions.
• Established the Nashville office as a national benchmark for sales success, developing scalable sales methodologies, CRM best practices, and strategic frameworks that influenced company-wide expansion initiatives.

Provide comprehensive mobility evaluations and equipment assessments for patients with complex rehabilitation needs. Collaborate closely with physicians, physical therapists, and other clinical professionals to recommend, fit, and support customized mobility solutions that improve independence, reduce secondary complications, and enhance quality of life.

• Conduct detailed clinical assessments for patients with severe mobility deficits, including those with spinal cord injuries, neuromuscular disorders, and progressive conditions.
• Work extensively with patients requiring advanced seating and positioning systems to support wound care and pressure injury prevention, ensuring appropriate offloading and skin protection.
• Partner with physical therapists in inpatient and outpatient rehab settings to develop tailored mobility strategies and ensure optimal equipment selection.
• Provide training to patients and caregivers on proper equipment use, maintenance, and pressure relief techniques to support long-term clinical outcomes.
• Manage all aspects of funding, including medical justification and documentation, to secure insurance approvals and minimize delays.

Pioneered and built the company’s first Augmentative and Alternative Communication (AAC) program, introducing a new service line that expanded market reach and met a critical need for patients with complex communication disorders. Drove all aspects of clinical service delivery, business development, and sales strategy across hospitals, rehab clinics, and school systems.

• Launched and scaled the AAC program from the ground up, developing internal processes, referral networks, and training protocols that positioned the company as a trusted AAC provider in the region.
• Conducted in-depth AAC evaluations for individuals with speech and language impairments due to conditions such as ALS, cerebral palsy, stroke, and developmental disabilities.
• Consistently met and exceeded sales goals through strategic territory development, relationship-building with referral sources, and solution-based selling of AAC devices and services.
• Developed and executed targeted sales and marketing initiatives to expand device adoption in healthcare and educational settings.
• Delivered in-services and training for physicians, speech-language pathologists, occupational therapists, and educators on AAC device selection, funding pathways, and clinical documentation.
• Managed the end-to-end funding process, including insurance justification, paperwork, and clinician collaboration to ensure timely approvals and delivery.
• Served as a key liaison between the company and clinical teams, combining product expertise with patient advocacy to drive both clinical outcomes and business growth.