Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Anandavalli R

Operations Manager
Chennai

Summary

Dynamic Operations Manager with a proven track record at Srirangan Associates, excelling in process improvement and staff management. Enhanced customer satisfaction through strategic initiatives, achieving streamlined operations and increased profitability. Skilled in fostering team collaboration, driving significant performance improvements while maintaining a focus on quality and compliance. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach. Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations.

Overview

33
33
years of professional experience
2
2
Certifications
6
6
Languages

Work History

Operations Manager

Srirangan Associates
04.2012 - 01.2025
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Increased profit by streamlining operations.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Implemented quality control systems to boost overall product consistency and reliability.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Developed strong relationships with vendors, resulting in better pricing and improved service quality.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
  • Reduced turnaround time for project completion through effective resource allocation and team management.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.

Assistant

ISO Consultant
01.2009 - 03.2012
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
  • Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
  • Contributed to project success, coordinating logistics and resources for multiple concurrent projects.
  • Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.

Administrative Manager

Frontline Systems and Services (P) Ltd.
06.2006 - 01.2008
  • Supervised staff and delegated tasks to maintain positive, productive administrative operations.
  • Updated reports, managed accounts, and generated reports for company database.
  • Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
  • Improved office efficiency by implementing streamlined administrative processes and procedures.
  • Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
  • Coordinated customer, vendor and stakeholder relations for smooth communication flows.
  • Managed vendor contracts and relationships, ensuring high-quality services and timely delivery of office supplies.
  • Coordinated office events, seminars and meetings for staff and clients.
  • Created reports, presentations and other materials for executive staff.

Personal Assistant

Public Health Center
05.2005 - 07.2007
  • Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
  • Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
  • Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
  • Maintained appropriate filing of personal and professional documentation.
  • Improved time management of the executive through effective prioritization and organization of tasks.
  • Displayed absolute discretion at handling confidential information.
  • Coordinated events and functions with attention to detail ensuring successful execution.
  • Accomplished project deadlines by assisting with task completion whenever required.
  • Supported executive in achieving goals by proactively anticipating needs and addressing concerns promptly.
  • Improved document management, established systematic filing system that accelerated information retrieval.
  • Contributed to strategic planning sessions, prepared comprehensive meeting minutes for future reference.
  • Reduced operational costs, negotiated with vendors to secure competitive rates for office supplies.
  • Facilitated smoother daily operations by promptly addressing and resolving administrative issues.
  • Optimized expense tracking to ensure budget compliance, regularly reviewed and reconciled financial statements.
  • Reduced missed opportunities, diligently monitored emails and responded to time-sensitive requests.
  • Streamlined invoice processing to ensure timely payments, closely collaborated with finance department.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Participated in team meetings and staff training sessions.
  • Coordinated appointments with medical professionals.
  • Encouraged clients to take part in activities tailored to individual needs.
  • Preserved patient safety by following safety protocols.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.

Assistant Sub-Inspector

Central Reserve Police Force
12.1991 - 03.1996
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked effectively in fast-paced environments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Strengthened communication skills through regular interactions with others.
  • Paid attention to detail while completing assignments.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Organized and detail-oriented with a strong work ethic.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Education

Master of Arts - Sanskrit

National Sanskrit University
Tirupati
04.2001 -

Bachelor of Arts - Sanskrit

Sanskrita Bharati
Chennai
04.2001 -

MBA - Human Resources Development

Vinayaka Missions University
Salem
04.2001 -

Diploma - Software Engineering

NIIT
T.Nagar, Chennai
04.2001 -

Diploma - MS Office

Stenographer's Guild
T.Nagar, Chennai
04.2001 -

Bachelor of Science - Chemistry

Meenakshi College For Women
Kodambakkam, Chennai
04.2001 -

Higher Secondary Education -

ABC Higher Secondary School
Pallavaram, Chennai
04.2001 -

Skills

Operations management

Problem-solving

Customer service

Performance monitoring

Staff management

Organizational management

MS office

Team leadership

Operations monitoring

KPI tracking

Decision-making

Management

Project management

Employee motivation

Operations oversight

Process flows

Maintaining compliance

Interpersonal communication

Accomplishments

  • Reduced lost workdays and recordable incidents to [Number] by implementing a safety awareness program.
  • Increased company market share by [Number]% in just [Number] months.
  • Increased company savings by [Number]% through corporate consensus-building and cross-functional geographical team coordination and development.
  • Reduced [Adverse effect] by [Number]% through [Action taken].
  • Earned the “[Award Name]” Award in [Year] for [Accomplishment].
  • Saved the company $[Amount] by aggressively negotiating with suppliers.
  • Saved the company approximately $[Amount] million by [Action taken].
  • Promoted to [Job Title] after [Number] years with the company.
  • Generated $[Amount] million in first-year cost savings through global sourcing initiatives and business case development.
  • Reduced operational expenses by [Number]% by streamlining branch operations.
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Supervised team of [Number] staff members.
  • Resolved product issue through consumer testing.
  • Achieved [Result] by introducing [Software] for [Type] tasks.
  • Documented and resolved [Issue] which led to [Results].
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of [Number] in the development of [Project name].

Certification

Certified [Job Title], [Company Name] - [Timeframe]

Timeline

Operations Manager

Srirangan Associates
04.2012 - 01.2025

Assistant

ISO Consultant
01.2009 - 03.2012

Administrative Manager

Frontline Systems and Services (P) Ltd.
06.2006 - 01.2008

Personal Assistant

Public Health Center
05.2005 - 07.2007

Master of Arts - Sanskrit

National Sanskrit University
04.2001 -

Bachelor of Arts - Sanskrit

Sanskrita Bharati
04.2001 -

MBA - Human Resources Development

Vinayaka Missions University
04.2001 -

Diploma - Software Engineering

NIIT
04.2001 -

Diploma - MS Office

Stenographer's Guild
04.2001 -

Bachelor of Science - Chemistry

Meenakshi College For Women
04.2001 -

Higher Secondary Education -

ABC Higher Secondary School
04.2001 -

Assistant Sub-Inspector

Central Reserve Police Force
12.1991 - 03.1996

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