RAVINDRAN F
ASSITANT MANAGER MODERNISATION
Chennai
Summary
Sales and Service professional with 29 years of experience in driving revenue growth and building strong customer relationships in Lift industry. Adept at team collaboration and flexible in adapting to changing business needs. Skilled in sales strategy, client communication, and performance analysis. Known for reliability and strong focus on achieving results.
Overview
34
34
years of professional experience
3
3
years of post-secondary education
4
4
Languages
Work History
Assistant Manager (Sales)
Johnson Lifts Pvt Ltd
12.2007 - Current
- Main & Major Role is Modernisation Sales Activity
- Taking Care of Branch Functions by fulfill the branch target by Handling Modernisation Sales (partial and new) / Modernisation operation.
- New Enquiry Lead Generation through our team
- Enquiry follow up and order Finalization
- Order Creation Follow up and Include for Production
- Materials Follow Up
- Job Completion Status Follow Up and Payment Follow Up
- Conducting Internal Meeting periodically for sales business Growth
- Co Ordinate With Modernisation Operation team to achieve our Handing Over plan and Technicians Productivity
- Fulfill the Customer needs by giving quality services and will get more orders from existing Customers and other new Influences
- Developing and getting Modernization Business by introducing compact packages from existing and new customers
- Consistently exceeded individual sales targets by employing persuasive communication skills and expert product knowledge when interacting with customers.
- Resolved escalated customer complaints quickly and professionally, maintaining high levels of customer satisfaction while protecting company interests.
- Developed strong relationships with key clients by providing exceptional service and support, leading to repeat business and referrals.
- Executing sales plan as advised by the management / contributing towards the growth of business revenue and meet / exceed sales goals
- Establish good relationship with prospective clients to closure of sales for revenue generation
- Developing new customers by Conducting Competitor activity program with Builders and Civil Construction Engineers
- Implementing the Quality policy and Objectives of the Marketing, Service and Operations
- Developing teams to cover our entire area and Increase the new enquiry Potentials
- Motivate the Employees and Promoting the business to next level
- Sets the expectation for Safety, work ethics, professionalism, ownership of the business and shares pride in the branch and success
- Direct supervision with department heads and supervisors by providing direction and communicating company policies, procedures and objectives
- Training the Importance of safety to employees
- Drive service Sales team, repair, modernization and collection targets
- Maintains a strong working knowledge of the overall market area, including sales backlog, service and repair volume, market penetration.
Junior Engineer
Bhawan Engineering Company LLC
11.1998 - 11.2004
- Performing Service and Maintenance for multi brand Lifts
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Inspected equipment to diagnose operational issues.
- Involved in emergency call-outs for urgent repairs, minimizing disruption for building occupants.
- Enhanced elevator safety by conducting thorough inspections and maintenance tasks.
Senior Mechanic
Johnson Lifts Private Ltd
08.1991 - 10.1998
- Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.
- Detected and repaired machinery faults using electrical and manual testing methods.
- Reported issues to property manager so effective resolutions could be put into place.
- Rewired and replaced faulty electrical components in equipment.
- Inspected, tested and adjusted mechanical and electrical systems to facilitate proper functioning.
- Followed instructions from Engineer regarding daily job tasks and duties.
Education
Diploma - Diploma in Electrical And Communication Engineer
CSI Polytechnic
Salem, India 06.1985 - 04.1987
10th -
Singaram Pillai Boys Higher Secondary School
Chennai, India 06.1982 - 05.1983
Skills
Goals and performance
undefinedDeclaration
I hereby declare that all the information furnished above is true to the best of my knowledge and belief. I affirmatively confirm that if given an opportunity in your esteemed organization, I will deliver my full potential in all my endeavors.
Date:
Place:
Signature:
Timeline
Assistant Manager (Sales)
Johnson Lifts Pvt Ltd
12.2007 - Current
Junior Engineer
Bhawan Engineering Company LLC
11.1998 - 11.2004
Senior Mechanic
Johnson Lifts Private Ltd
08.1991 - 10.1998
Diploma - Diploma in Electrical And Communication Engineer
CSI Polytechnic
06.1985 - 04.1987
10th -
Singaram Pillai Boys Higher Secondary School
06.1982 - 05.1983
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