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Senior Quality Analyst with 9 years of progressive experience identifying and solving quality issues at early stages. Dedicated to team-focused problem-solving resulting in proven, consistent product launches that satisfy quality-focused customers. Accomplished technical and interpersonal leader and communicator with sound judgment and decision making skills.

Results-driven QA/QC Lead/Manager with over 14 years of experience in leading quality assurance, business analysis, and system analysis across large-scale software and integrated systems projects. Proven expertise in test planning, quality management, stakeholder engagement, and vendor coordination across Agile, Waterfall, and Hybrid SDLCs.

Led QA efforts for 40+ diverse projects, ensuring high-quality product releases and successful deployments. Known for improving testing processes and mentoring high-performing QA teams. Directed the implementation of a unified test automation framework, reducing regression testing cycle time by 40%. Established QA best practices adopted organization-wide, increasing testing effectiveness by 25%. Improved QA standards and processes, resulting in a 30% defect rate reduction in major software projects.
Strong capabilities in project planning, Sprint backlog management, BRD/user story creation, risk/issue tracking (RAID logs), and end-to-end test documentation. Skilled in functional, integration, regression, UAT, and automation testing. Adept in stakeholder communications, continuous process improvement, and ensuring compliance with quality standards and industry regulations.

CORE COMPETENCIES & TOOLS :


  Quality Assurance & Test Management: Test Strategy, Test Planning, Test Case Design, UAT, Regression & Automation Testing (Selenium, UFT, ServiceNow ATF), Defect Lifecycle Management (JIRA, Azure DevOps, MTM)
  Project & Process Management: Project Planning & Scheduling, Risk & Issue Management (RAID), RACI Development, Operational Change Implementation, Reporting & Metrics Analysis
  Business & System Analysis: BRD, Use Cases, Requirements Traceability Matrix (RTM), User Stories, Functional Specifications
  Methodologies: Agile, Waterfall, Hybrid SDLC
  Technical Proficiencies: SQL, Database Testing, Web & Mobile Application Testing, 508 Compliance Testing, Security Testing
  Stakeholder & Vendor Engagement: Cross-functional Team Leadership, Training & Mentorship, Change & Incident Management, SOW Review & Documentation


Driven data analyst trainee with a background in successfully identifying data insights and discrepancies in large datasets, as well as the competitive use of artificial intelligence (AI) to develop solutions, both from a managerial focus and from the engineering perspective. Possess strong analytical skills, knowledge of powerful statistical methodologies, and the ability to manipulate and interpret complex datasets. Have successfully analyzed large datasets for optimized use, demonstrating a keen understanding of business-related data analysis. Made significant impact by providing insightful, actionable reports and executive presentations, based on thorough research and examination of data with diverse python libraries. Additional strong background in finance and data-driven analysis, with over 4 years of experience in consulting, underwriting, and finance.


  Over 5.5 years of IT experience in software analysis, test, design, and development for various software applications in the client-server environments and also in Cloud server environments.
  My experience spans on Retail Banking and in Digital Media Industries.
  Strong Knowledge in full Software Development and Quality Life Cycle(SDLC) with experience in Agile/Scrum and Waterfall development Methodologies.
  Strong knowledge of Data Warehousing concepts and AWS Cloud based services.
  Experience in the Analysis, Design and Development of Data warehousing solutions and in developing strategies for Extraction, Transformation and Loading (ETL) mechanism using Ab Initio & Informatica.
  Experience in writing test plans, test cases, test automation and test coverage.
  Extensive experience in System Integration, User Acceptance, Performance, Regression testing in both Front end and Back End Applications.
  Hands on experience in handling data from various source systems such as XML Source, Apache Parquet files, JSON, Excel.
  Experience in relational database systems and writing complex queries in Oracle, MS SQL Server, IBM DB2, Teradata, PostgreSQL, NoSQL, Big Data/Hadoop.
  Extensively used ETL methodologies for supporting banking fraud detection.
  Experience in implementing CI/CD Pipelines in Gitlab and with Cloud Orchestration tools like Apache Airflow. Knowledge on Amazon Web Services (EC2, Elasticache, S3, IAM, CloudWatch, SNS and SQS).
  Experience in Design, Development, Testing and Automation, Enhancement and Maintenance of Application and Tools.
  Expert in writing UNIX Shell Scripts, Python scripting, Python test tools(Selenium) and experience in .NET applications.
  Very strong skills in project management, requirement analysis, business analysis, database modeling, design and analysis, issue coordination and development with Oracle/SQL Server-based Relational Databases.
  Involved in implementing BI reporting using Cognos and Business Objects. Experience in developing Entity-Relationship diagrams, Logical and Physical Data Models, and Data modeling tools.


Rayen Haggui

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Quality assurance and marketing assistance

Volunteer Member

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Baccalaureate - Computational Science

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Baccalaureate - Computational Science

Quality assurance and marketing assistance

Volunteer Member

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