Raymond Knight
Johnson City
Summary
Professional retail sales professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about building brands and closing deals
Overview
15
15
years of professional experience
Work History
Store Manager
Jonesborough Wine & Spirits
01.2024 - Current
- Supervise all daily operations of the store
- Oversee the ordering and replenishment of store merchandise
- Work with vendors on pricing and product deals to ensure store margin and profitably
- Plan store merchandising including shelf placements, displays, store layout, and flow
- Create a weekly schedule for employees
- Facilitate hiring new employees and getting them trained to be ABC compliant with certificates
- Increased store revenue by 18% within 6mos with inventory reorganization, updated purchasing plan, and strategic pricing
Tri-Cities Sales Representative
Lipman Brothers Distribution
08.2015 - 12.2023
- Launch company in the Tri-Cities market in 2015 and grew annual sales to $1 million in 2023
- Manage 125+ independent & chain accounts
- Travel to customer locations to promote, quote, and sell products and services with extensive knowledge of a diverse portfolio
- Drove sales in territory from 30-50k a month to 125-150k a month in 6 years
- Conducted brand-centric and company surveys on pricing, shelf location, and brand price comparison
- Planned and executed business strategies gaining new customers through cold call visits and networking
- Work with accounts on the most beneficial product pricing, merchandising, & displays for represented products
- Set up events for both on and off-premise accounts (retail store tastings, wine dinners, bar/restaurant features) with supplier reps & support with promotion materials posters, menus, & shelf talkers
- Organize supplier visits with accounts for presentations
- Educating customers on new products and trends in the region and the market as a whole
- Strong communication ethic
- Proficient in building relationships, negotiating sales, and closing deals
Sales Representative
Holston Distribution Company
07.2014 - 08.2015
- Represent company portfolio in assigned accounts with sales and service
- Monitor competition sales and pricing making sure similar products are comparatively priced
- Keep up with new beer styles and seasonal offerings from craft breweries through craft beer enthusiast sites and industry periodicals
Counter Sales/Beer purchasing
Liquor Barn
06.2013 - 07.2014
- Assist customers with selection of wine, beer, and spirits
- Oversee weekly beer order
- Stock merchandise and monitor inventory levels for reorder from distributors
- Build and maintain displays of wine, beer, and spirits
- Assist in daily accounting duties; make sure beer vendor invoices are paid and up to date
GIS Technician
Rolta International
03.2011 - 06.2013
- Use various GIS software (Arc Map, ArcFM) to manipulate and create maps based on attributes set by the project specifics
- Administer quality control to fellow team members, to ensure efficiency and customer satisfaction
- Communicate with customers on any problems encountered on projects and work with them to resolve any issues
- Read and interpret power grid maps edited by field lineman and create new maps based on their observations
Outside Sales/Store support
Fastenal Company
06.2010 - 03.2011
- Manage 20-25 corporate accounts with product sales, support, and advent of new products
- Keep track of profit margins for product cost changes and customer demand
- Assist fellow employees with the larger accounts the store manages
Education
Bachelor of Science - Geography, Sociology
East Tennessee State University (ETSU)
Johnson City, TN08.2008
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store merchandising
- Sales strategies
- Retail sales techniques
Timeline
Store Manager
Jonesborough Wine & Spirits
01.2024 - Current
Tri-Cities Sales Representative
Lipman Brothers Distribution
08.2015 - 12.2023
Sales Representative
Holston Distribution Company
07.2014 - 08.2015
Counter Sales/Beer purchasing
Liquor Barn
06.2013 - 07.2014
GIS Technician
Rolta International
03.2011 - 06.2013
Outside Sales/Store support
Fastenal Company
06.2010 - 03.2011
Bachelor of Science - Geography, Sociology
East Tennessee State University (ETSU)
Similar Profiles
Matthew ColemanMatthew Coleman
Director of Wine at Auburn Spirits, Auburn Wine & SpiritsDirector of Wine at Auburn Spirits, Auburn Wine & Spirits
Dustin William NeuDustin William Neu
Regional Sales Director at Southern Glazers Wine and SpiritsRegional Sales Director at Southern Glazers Wine and Spirits
Emma RappEmma Rapp
Cashier Team Lead at Bodega Wine & SpiritsCashier Team Lead at Bodega Wine & Spirits