Summary
Overview
Work History
Education
Skills
Timeline
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Raymond Mendez

Raymond Mendez

White House

Summary

Dynamic professional with extensive hands-on experience in administrative support, adept at navigating challenges with ease. Strong problem-solving skills and a proactive approach drive efficiency and innovation. Recognized for adaptability, creativity, and a results-oriented mindset that consistently delivers impactful outcomes. Committed to making meaningful contributions that advance organizational goals and foster a collaborative work environment.

Overview

12
12
years of professional experience

Work History

Dental Office Administrator

Ascend Dental Partnerships PLLC.
01.2021 - Current


  • Assist in preparation and processing of payroll. Handle all aspects of recruiting and training.
  • Reconcile accounts and produce monthly reports and maintain collection percentage.
  • Set aggressive monthly targets and production goals for employees to drive company success and strengthen motivation.
  • Prepare and present treatment plans with multiple payment options.
  • Establish performance goals for employees.
  • Conduct insurance verifications and billing.
  • Maintain positive customer relations by addressing problems head-on and implement successful corrective actions.
  • Establish team priorities, maintain schedule and monitor performance.

Admissions Coordinator

AHC Cumberland
12.2019 - 12.2020
  • Conducted patient admission process based on federal and state laws.
  • Confirmed all insurance benefits met standards of admissions as dictated by policy.
  • Coordinated admissions events, enhancing engagement with prospective patients and families.
  • Collaborated with admissions team to develop and implement strategies to improve admissions process.
  • Completed preliminary paperwork for incoming and outgoing patients which included completion of Medicare/Medicaid application process.
  • Implemented streamlined application processes, reducing turnaround time for admissions decisions.

Executive Director/ Business Office Manager

Grace Manor Assisted Living
07.2013 - 11.2019
  • Aligned department vision, goals, and objectives with company strategy to achieve consistently high results.
  • Managed staff consisting of 35 to 40 employees
  • Managed senior-level personnel working in marketing & sales and nursing capacities.
  • Updated reports, managed accounts, and generated reports for company database.
  • Managed financial, operational and human resources to optimize business performance.

Education

Bachelor of Science - Business Administration And Management

University of Phoenix

Skills

  • Patient-centered treatment design
  • Understanding of HIPAA standards
  • Verification of insurance coverage
  • Patient engagement
  • Claims and collections coordination
  • Accounts payable/receivable
  • Appointment coordination
  • Skilled in utilizing Open Dental Software
  • Recruitment and employee development
  • Payroll processing expertise
  • HR Operations
  • Skilled in utilizing Flex Dental Software

Timeline

Dental Office Administrator

Ascend Dental Partnerships PLLC.
01.2021 - Current

Admissions Coordinator

AHC Cumberland
12.2019 - 12.2020

Executive Director/ Business Office Manager

Grace Manor Assisted Living
07.2013 - 11.2019

Bachelor of Science - Business Administration And Management

University of Phoenix
Raymond Mendez