Raymond Oakes
Knoxville
Summary
Developed exceptional multitasking and communication skills in fast-paced hospitality environment. Excel at ensuring seamless service and guest satisfaction. Seeking to transition these abilities into new and dynamic field.
Overview
3
3
years of professional experience
Work History
Banquet Server
Copper Cellar Catering
07.2022 - Current
- Delivered exceptional service during high-volume events, ensuring guest satisfaction and seamless operations.
- Collaborated with kitchen staff to synchronize food presentation and service timing for optimal guest experience.
- Trained new servers in banquet procedures, enhancing team efficiency and service quality.
- Managed table setups and breakdowns, adhering to event specifications and timelines.
- Responded promptly to guest inquiries and requests, fostering a welcoming atmosphere at all functions.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
Life Insurance Agent
Globe Life Liberty National Division
07.2024 - 02.2025
- Conducted comprehensive needs analysis to identify appropriate insurance solutions for clients.
- Educated clients on policy features, benefits, and claims processes to enhance understanding.
- Developed tailored insurance proposals based on client assessments and financial goals.
- Maintained accurate records of client interactions and policy details in CRM system.
- Participated in professional development opportunities such as training sessions and conferences to stay informed on best practices within the life insurance industry.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
Education
Associate of Science - Business Entrepreneurship
Pellissippi State Community College
Knoxville, TN07-2024
Skills
- Strong teamwork
- Time management
- Customer service
- Food service
- Adaptive problem solving
Accomplishments
- Have passed advanced Microsoft Excel classes.
- Member of the NSLS.
- Have posted and run multiple websites.
- Have successfully posted and operated advertising campaigns.
- Have passed the affiliate broker licensing assessments.
Timeline
Life Insurance Agent
Globe Life Liberty National Division
07.2024 - 02.2025
Banquet Server
Copper Cellar Catering
07.2022 - Current
Associate of Science - Business Entrepreneurship
Pellissippi State Community College