Rayven Givens
Hendersonville
Summary
Experienced with identifying customer needs and providing tailored solutions. Utilizes effective sales strategies to close deals and increase client satisfaction. Track record of building strong client relationships and delivering consistent results.
Overview
11
11
years of professional experience
Work History
Salesperson
Nissan Of Rivergate
10.2024 - Current
- Worked to build relationships with customers and built potential for additional sales.
- Negotiated contracts skillfully, securing favorable terms for both company and client.
- Negotiated prices, terms of sales and service agreements.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
Patient Coordinator
Kemp Dental
08.2023 - 10.2024
- Increased efficiency of the front office operations through effective multitasking, attention to detail, and organization skills.
- Provided excellent customer service to all patients, addressing concerns and answering questions promptly and professionally.
- Handled sensitive situations with empathy when dealing with distressed patients or those facing serious health challenges.
- Maintained up-to-date knowledge on insurance policies, medical terminology, and clinic protocols in order to provide accurate information and assistance to patients.
- Managed incoming calls from patients, directing them appropriately while maintaining confidentiality at all times.
Supervisor
Johnny Rockets
07.2013 - 12.2023
- Demonstrated strong communication skills through managing a team of eight to eighteen people
- Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency
- Developed and implemented employee manual outlining all proper business procedures and policies
- Handled cash, credit, and automatic debit card transactions with 100% accuracy
- Handled guest complaints and maintained a positive dining experience for all restaurant customers
Education
Associate of Science - Business Administration And Management
Volunteer State Community College
01.2017
Skills
- Outstanding interpersonal and customer service skills
- Customer relationship building
- Sales process
- Quick learner
- Data entry
- Critical thinking
Timeline
Salesperson
Nissan Of Rivergate
10.2024 - Current
Patient Coordinator
Kemp Dental
08.2023 - 10.2024
Supervisor
Johnny Rockets
07.2013 - 12.2023
Associate of Science - Business Administration And Management
Volunteer State Community College
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