Reagan McNeece
Mount Pleasant
Summary
Dynamic and results-driven with a strong background in customer service and teamwork, demonstrated at Ted's Sporting Goods. Proven ability to enhance customer engagement and satisfaction through effective communication and relationship building. Skilled in cash handling and problem-solving, consistently achieving goals and high-quality service delivery.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Ted's Sporting Goods
10.2022 - Current
- Engaged in friendly conversation with customer to better uncover individual needs.
- Greeted customers upon entry, establishing rapport from the onset of their shopping experience while making them feel welcome in the store environment.
- Enhanced team productivity by collaborating with coworkers to achieve daily sales targets and complete tasks efficiently.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Monitored customers for signs of security concerns and escalated issues to management.
- Handled cash transactions accurately, ensuring proper handling of currency and credit card payments at the point of sale.
Babysitter
Family and Friends
05.2022 - Current
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Communicated positively with children and guardians.
- Reassured children when upset providing emotional support and stability.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Adapted to diverse family structures, cultural backgrounds, and parenting styles to ensure a nurturing environment for all children under care.
- Administered medications by following strict instructions from parents.
Service Dispatcher
McNeece Service Company
05.2023 - 08.2023
- Streamlined communication between customers and technicians for timely service delivery.
- Consistently met or exceeded company targets for response times, customer satisfaction ratings, and team productivity levels.
- Contributed to business growth by identifying opportunities for upselling additional services during client interactions.
- Enhanced customer satisfaction by efficiently coordinating service appointments and dispatching technicians.
- Communicated with customers to provide delivery updates and resolution.
- Managed customer accounts and invoicing.
- Utilized customer feedback to improve customer service.
Education
High School Diploma -
Zion Christian Academy
Columbia, TN05-2025
Skills
- Teamwork and collaboration
- Problem-solving
- Flexible schedule
- Customer service
- Relationship building
- Money handling
- Customer engagement
- Time management
Certification
CPR certified
Timeline
Service Dispatcher
McNeece Service Company
05.2023 - 08.2023
Retail Sales Associate
Ted's Sporting Goods
10.2022 - Current
Babysitter
Family and Friends
05.2022 - Current
High School Diploma -
Zion Christian Academy
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