Rebecca Leathers
488 Wilde Road
Summary
Administrative professional with focus on streamlining office processes and enhancing operational efficiency. Known for dependability and adaptability, fostering collaborative environment to achieve team goals. Skilled in organizing information, managing schedules, and supporting administrative functions with precision and reliability.
Overview
15
15
years of professional experience
Work History
HIM Clerk
Henderson County Community Hospital
Lexington, TN
10.2022 - Current
- Processed patient admissions and discharges efficiently, ensuring accurate record-keeping.
- Managed filing systems for patient records, enhancing retrieval speed and accuracy.
- Assisted with scheduling appointments, improving overall clinic flow and patient satisfaction.
- Maintained inventory of office supplies, ensuring availability for daily operations.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
RECEPTIONIST
Physicians Quality Care
Jackson, TN
05.2011 - 06.2021
- Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
- Handled multi-line phone system, addressing inquiries and directing calls to appropriate departments.
- Implemented filing systems for improved document retrieval and organization of patient records.
- Coordinated office supplies inventory, maintaining stock levels and processing orders to support daily operations.
- Assisted in onboarding new staff members by providing training on office protocols and procedures.
- Streamlined appointment scheduling process, reducing wait times and improving overall efficiency in daily operations.
- Maintained confidentiality of sensitive information while managing administrative tasks in a professional manner.
Education
Associate of Science - Academic
Jackson State Community College
Jackson, Tennessee, TN05.2011
Timeline
HIM Clerk
Henderson County Community Hospital
10.2022 - Current
RECEPTIONIST
Physicians Quality Care
05.2011 - 06.2021
Associate of Science - Academic
Jackson State Community College