Rebecca Smith
Jamestown
Summary
Dynamic Shift Manager and Crew Member with a proven track record at McDonald's and Taco Bell, enhancing customer satisfaction and streamlining operations. Excelled in multitasking and teamwork, significantly improving service efficiency. Skilled in cash handling and customer engagement, fostering a positive and productive work environment. Demonstrates exceptional problem-solving abilities and a commitment to excellence.
Overview
1
1
Certification
Work History
Crew Member
Mcdonalds
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
Shift Manager
Taco Bell
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
Education
High School Diploma -
JD Darnell
Geneseo, IL06.1993
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Cash handling
- Clear communication
- Customer engagement
- Taking orders
- Cleaning and sanitizing
- Interactive communication skills
- Flexible schedule
- Safe food handling
- Safety awareness
Certification
Servsafe expires September 2025
Timeline
Crew Member
Mcdonalds
Shift Manager
Taco Bell
High School Diploma -
JD Darnell
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