Results-driven nonprofit leader with 15+ years of progressive experience in education program design, performance measurement, and impact evaluation. Proven ability to lead multi-stakeholder initiatives, manage cross-functional teams, and design scalable, data-informed interventions that meet the needs of diverse communities. Expertise includes grant compliance, donor reporting, staff development, and strategic planning aligned with organizational goals. Adept at fostering inclusive, mission-aligned cultures while enhancing service delivery through continuous improvement.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Technical Advisor – Non-Formal Education (NFE)
Mercy Corps – Positive Youth Engagement Program
01.2024 - 04.2025
Led strategic design and technical oversight of NFE interventions impacting 55+ youth safe spaces and 7 civil society partners.
Developed SMART-aligned education metrics and learning tools to track engagement, academic progress, and youth retention.
Oversaw creation of data-informed training frameworks that supported over 100 NFE facilitators and mentors.
Collaborated in developing an M&E tool, enhancing program quality by 20% and streamlining donor reporting.
Designed and executed capacity-building plans, improving partner service delivery scores by 30% over two quarters.
Led procurement and contracting initiatives, resulting in a 20% cost reduction while enhancing quality assurance for curriculum providers.
Crafted engaging donor materials that boosted donor engagement by 30% through compelling progress updates and success stories.
Program Officer – Training & Youth Programs
AMIDEAST – West Bank and East Jerusalem
08.2007 - 05.2021
Directed multi-year, multimillion-dollar programs focused on youth employability, civic engagement, and education access.
Supervised 40+ national and international trainers across programs serving over 2,000 youth annually.
Created hybrid program models (digital/onsite) that increased youth engagement rates by 45% during pandemic restrictions.
Spearheaded regional collaboration efforts, engaging universities, civic society organizations, NGOs, and the private sector for scalable solutions.
Led 5 cross-functional teams in 10 major projects, boosting efficiency by 30% and expanding reach by 25% through hybrid collaboration.
Led 12 youth programs promoting literacy and critical thinking, improving participant engagement by 30%.
Developed grant proposals and renewal packages for donor agencies, incorporating program impact data, beneficiary stories, and aligned outcomes.
Orchestrated collaboration with fundraising and M&E teams to track grant deliverables, enhancing KPI reporting by 25% across education and youth programs.
Spearheaded cross-departmental collaboration, collecting data and success stories that secured over $100K in grant funding.
Education
Master of Nonprofit and NGO Management -
University of Central Florida
Orlando, FL
12.2024
B.A. - English Language and Literature
Birzeit University
Palestine
06.2007
Skills
Nonprofit Program Leadership
Impact Evaluation & Data Analytics
Grant Compliance & Reporting
Culturally Responsive Service Delivery
Strategic Planning & Performance Oversight
Staff Capacity Building & Supervision
Community-Based Programming
Donor Engagement & Impact Storytelling
Certification
Certificate in ELT Leadership and Management (2016) TESOL – Baltimore, MD