Results-driven nonprofit leader with 15+ years of progressive experience in education program design, performance measurement, and impact evaluation. Proven ability to lead multi-stakeholder initiatives, manage cross-functional teams, and design scalable, data-informed interventions that meet the needs of diverse communities. Expertise includes grant compliance, donor reporting, staff development, and strategic planning aligned with organizational goals. Adept at fostering inclusive, mission-aligned cultures while enhancing service delivery through continuous improvement.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Technical Advisor – Non-Formal Education (NFE)
Mercy Corps – Positive Youth Engagement Program
01.2024 - 04.2025
Led strategic design and technical oversight of NFE interventions impacting 55+ youth safe spaces and 7 civil society partners.
Developed SMART-aligned education metrics and learning tools to track engagement, academic progress, and youth retention.
Oversaw creation of data-informed training frameworks that supported over 100 NFE facilitators and mentors.
Collaborated in developing an M&E tool, enhancing program quality by 20% and streamlining donor reporting.
Designed and executed capacity-building plans, improving partner service delivery scores by 30% over two quarters.
Led procurement and contracting initiatives, resulting in a 20% cost reduction while enhancing quality assurance for curriculum providers.
Crafted engaging donor materials that boosted donor engagement by 30% through compelling progress updates and success stories.
Program Officer – Training & Youth Programs
AMIDEAST – West Bank and East Jerusalem
08.2007 - 05.2021
Directed multi-year, multimillion-dollar programs focused on youth employability, civic engagement, and education access.
Supervised 40+ national and international trainers across programs serving over 2,000 youth annually.
Created hybrid program models (digital/onsite) that increased youth engagement rates by 45% during pandemic restrictions.
Spearheaded regional collaboration efforts, engaging universities, civic society organizations, NGOs, and the private sector for scalable solutions.
Led 5 cross-functional teams in 10 major projects, boosting efficiency by 30% and expanding reach by 25% through hybrid collaboration.
Led 12 youth programs promoting literacy and critical thinking, improving participant engagement by 30%.
Developed grant proposals and renewal packages for donor agencies, incorporating program impact data, beneficiary stories, and aligned outcomes.
Orchestrated collaboration with fundraising and M&E teams to track grant deliverables, enhancing KPI reporting by 25% across education and youth programs.
Spearheaded cross-departmental collaboration, collecting data and success stories that secured over $100K in grant funding.
Education
Master of Nonprofit and NGO Management -
University of Central Florida
Orlando, FL
12.2024
B.A. - English Language and Literature
Birzeit University
Palestine
06.2007
Skills
Nonprofit Program Leadership
Impact Evaluation & Data Analytics
Grant Compliance & Reporting
Culturally Responsive Service Delivery
Strategic Planning & Performance Oversight
Staff Capacity Building & Supervision
Community-Based Programming
Donor Engagement & Impact Storytelling
Certification
Certificate in ELT Leadership and Management (2016) TESOL – Baltimore, MD
PRODUCTION CREW LEAD at AmeriCorps, Mile High Youth Corps Energy and Water Conservation ProgramPRODUCTION CREW LEAD at AmeriCorps, Mile High Youth Corps Energy and Water Conservation Program
Trail Maintenance Crew Lead at Northwest Youth Corps: A 3-Month Program of AmericorpsTrail Maintenance Crew Lead at Northwest Youth Corps: A 3-Month Program of Americorps