Summary
Work History
Education
Skills
Timeline
Generic

Regina Sullivan

TAFT

Summary

Dynamic Store Manager with extensive experience at Dollar General Market, excelling in customer service and inventory management. Proven track record in enhancing customer satisfaction through effective team training and proactive problem-solving. Skilled in cash management and fostering a positive work environment, leading to improved employee performance and operational efficiency.

Work History

Store Manager

Dollar General Market
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.

Education

Diploma -

Faith Christian Academy
Huntsville, AL
1990

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Store operations
  • Customer service management
  • Training and mentoring
  • Store opening and closing
  • Team leadership
  • Friendly and positive
  • Outstanding communication skills
  • Team leadership and coaching
  • Inventory management
  • Store merchandising
  • Cash management
  • Retail inventory management
  • Shift scheduling
  • Employee training
  • Inventory control
  • Recruitment and hiring
  • POS systems
  • Goals and performance
  • Supply ordering
  • Policies and procedures
  • Employee scheduling
  • Opening and closing procedures
  • Payroll management
  • Flexible schedule

Timeline

Store Manager

Dollar General Market

Diploma -

Faith Christian Academy
Regina Sullivan