Reid Tate
Knoxville
Summary
Adaptable and detail-oriented professional with experience in behavioral health, education, administrative support, and customer service. Skilled in documentation, de-escalation, communication, and time management. Demonstrates strong organizational skills and the ability to manage shifting priorities in fast-paced, high-responsibility environments.
Overview
13
13
years of professional experience
Work History
Substitute Teacher
Knox County Schools
02.2024 - Current
- Manage classrooms across K–12 grade levels, adapting to varying instructional plans.
- Maintain structured learning environments while building positive rapport with students.
- Collaborate with faculty and adjust quickly to short-notice assignments.
Delivery Driver
DoorDash, Instacart, Amazon Flex
04.2019 - Current
- Manage independent delivery routes while meeting strict deadlines.
- Maintain strong customer service standards and resolve issues efficiently.
Youth Care Specialist / Behavioral Health Technician
The Village Behavioral Health
- Current
- Supervise and support up to 12 children with behavioral and emotional challenges in a structured residential setting.
- Complete detailed behavioral documentation every 15 minutes per child, ensuring accuracy and compliance.
- Observe, assess, and record individual behaviors and emotional states throughout each shift.
- Utilize de-escalation techniques and problem-solving strategies to prevent or resolve behavioral incidents.
- Adapt quickly to frequently changing group assignments while maintaining accurate documentation.
- Maintain and organize cabin paperwork, logs, and required documentation.
- Collaborate with team members to support therapeutic goals and maintain consistent expectations.
Head of Security
Drake’s Bar & Grill
10.2018 - 03.2020
- Directed security operations for a high-volume venue.
- Responded to incidents with professionalism and de-escalation techniques.
- Maintained accurate incident reporting and protocols.
Night and Day Clerk
Kroger
02.2013 - 10.2019
- Rotated between day and overnight shifts based on operational needs.
- Conducted inventory checks and stocked shelves.
- Supported front-end operations during peak hours.
Front Desk Receptionist
Westmoreland Nursing Center
04.2015 - 03.2016
- Managed incoming calls and visitor check-ins.
- Coordinated facility tours and supported care teams.
Education
Master of Public Administration (MPA) -
Lincoln Memorial University
Bachelor of Arts - Political Science
Lincoln Memorial University
High School Diploma -
Hardin Valley Academy
Skills
- Behavioral Documentation
- De-escalation Techniques
- Conflict Resolution
- Time Management
- Adaptability
- Communication
- Team Collaboration
- Technology Proficiency
- Organizational Skills
Timeline
Substitute Teacher
Knox County Schools
02.2024 - Current
Delivery Driver
DoorDash, Instacart, Amazon Flex
04.2019 - Current
Head of Security
Drake’s Bar & Grill
10.2018 - 03.2020
Front Desk Receptionist
Westmoreland Nursing Center
04.2015 - 03.2016
Night and Day Clerk
Kroger
02.2013 - 10.2019
Youth Care Specialist / Behavioral Health Technician
The Village Behavioral Health
- Current
Master of Public Administration (MPA) -
Lincoln Memorial University
Bachelor of Arts - Political Science
Lincoln Memorial University
High School Diploma -
Hardin Valley Academy