Remon Yassa
Smyrna
Summary
Proven leader in customer-facing roles, exemplified by a track record of enhancing customer satisfaction at Lazp through exceptional service and efficient vehicle management. Skilled in multitasking and communication, demonstrated at Cracker Barrell and Walmart, ensuring seamless operations and positive customer interactions. Excels in customer service and support, alongside a robust work ethic, fostering repeat business and professional service excellence.
Overview
3
3
years of professional experience
Work History
Valet
Lazp
05.2024 - Current
- Maintained cleanliness of work sites, parking spaces, and guest services stations.
- Built positive customer rapport for courteous, friendly and professional service.
- Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
- Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
Server
Cracker Barrell
11.2023 - 04.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cashier
Walmart
03.2022 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Bachelor Of Construction Management - Construction Management
Middle Tennessee State University
Murfreesboro, TNDiploma -
Stewarts Creek High School
301 Red Hawk Pkwy, Smyrna, TN 3716705.2023
Skills
- Customer service and support
- Customer communication
- Efficient work ethic
- Patience and composure
- Leadership skills
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Valet
Lazp
05.2024 - Current
Server
Cracker Barrell
11.2023 - 04.2024
Cashier
Walmart
03.2022 - 08.2023
Bachelor Of Construction Management - Construction Management
Middle Tennessee State University
Diploma -
Stewarts Creek High School
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