Renee Ferguson
Obion
Summary
Dynamic and detail-oriented School Secretary with a proven track record at Obion County Board of Education. Expert in document management and attendance tracking, I excel in providing exceptional customer service while maintaining confidentiality. Adept at resolving issues with a patient demeanor, I ensure smooth office operations and support educational staff effectively.
Overview
22
22
years of professional experience
Work History
School Secretary/Attendance Clerk
Obion County Board of Education
Union City
08.2003 - 06.2025
- Greeted visitors and answered phone calls, providing information to parents and staff members.
- Scanned documents into digital format for easy storage or retrieval when needed.
- Maintained student records, including attendance data and grade reports.
- Provided assistance with special projects or assignments as needed.
- Provided administrative support to the principal, teachers, and other school personnel.
- Answered inquiries from students regarding their academic progress or any other concerns they may have had.
- Managed daily office operations such as filing paperwork, ordering supplies and scheduling repairs.
- Maintained accurate records of student attendance data on a daily basis.
- Handled incoming mail by sorting it into appropriate categories before distributing it to the intended recipients.
- Supported school director and teaching staff by greeting visitors, taking messages, responding to emails, and completing clerical tasks.
- Assisted parents seeking homework assignments for absent children.
- Communicated with parents, teachers and members of public with patient demeanor.
- Resolved issues with parents using active listening skills to de-escalate difficult situations.
- Maintained student transfer requests and withdrawal approval files.
- Explained attendance policies and procedures and managed processing of absence and tardy notices.
- Handled confidential information regarding students carefully and with discretion.
Education
Associate of Applied Science - Computer Business Managment
West Tennessee Business College
Jackson, TN08-1985
Skills
- Document management
- Attendance tracking
- Data entry
- Microsoft Office
- Record keeping
- Customer service
- Office administration
- Confidentiality maintenance
- Multi-line phone operation
- Calendar management
- Student recordkeeping
Affiliations
- Very involved with church, and love to spend time with family and travel to the beach!!
Timeline
School Secretary/Attendance Clerk
Obion County Board of Education
08.2003 - 06.2025
Associate of Applied Science - Computer Business Managment
West Tennessee Business College
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