Renessa Mayes

Managing Bartender

Red Lobster

04.2021 - 02.2025

Learned cocktail preparation techniques and drink mixing methods to enhance customer experience.
Assisted in maintaining cleanliness and organization of bar area to ensure efficiency.
Gained knowledge of beverage menu items and ingredients to provide informed recommendations.
Adapted quickly to high-pressure environments during busy shifts while delivering quality service.
Supported team members by restocking supplies and assisting with inventory management tasks.
Engaged with customers to create a welcoming atmosphere and foster repeat business.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Served high customer volumes during special events, nights, and weekends.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Kept bar presentable and well-stocked to meet customer needs.
Supervised daily bar operations, ensuring high standards of service and cleanliness.
Managed inventory levels, conducting regular stock assessments to minimize waste.
Implemented efficient workflows to streamline service during peak hours, improving turnaround time.
Fostered positive relationships with customers, enhancing loyalty and repeat business through personalized service.
Resolved customer complaints promptly, maintaining a positive bar atmosphere and customer satisfaction.