Summary
Overview
Work History
Education
Skills
Websites
Leadership
Timeline
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Renicsha Wadley

Memphis

Summary

As a senior operations specialist, my primary objective is to support operations by managing staff, coordinating operations, ensuring, and inspiring others to always do their best. I aim to keep a positive and productive work environment by communicating with team members, setting clear goals, and monitoring performance. Experienced with optimizing operational workflows and enhancing efficiency. Utilizes strategic planning and team leadership to drive improvements. Track record of process improvement and effective cross-functional collaboration and training.

Overview

21
21
years of professional experience

Work History

Senior Operations Specialist

Nike INC.
03.2011 - Current
  • Lead a team of 50 athletes daily who produce impressive numbers and strengthen brand loyalty.
  • Facilitate start up meeting and communicate daily goals and target points.
  • Ensure waves are complete in order and in a timely fashion.
  • Lead projects and teams to continuously improve operations.
  • Mentor athletes inspiring to advance.

Learning and Development Coordinator

Nike INC.
04.2021 - 04.2022
  • Facilitating and coordinating training efforts for all purposes areas within the distribution center and dojo.
  • Activate, communicate, deliver, and evaluate learning and development program experiences across Nike Inc.
  • Performing leadership through coordination, training, staffing, and verbal/written communication.
  • Track training metrics, analyze data and report to DC leadership.
  • Coaching teams and problem solving to improve overall training experience for new hires.
  • Stretch Assignment

Retail Keyholder

Gap Inc
03.2004 - 06.2016
  • Supervised daily store operations, ensuring compliance with company policies and procedures.
  • Trained and mentored new team members on inventory management and customer service standards.
  • Managed cash handling processes, including balancing registers and processing transactions efficiently.
  • Conducted regular inventory audits to maintain accurate stock levels and minimize shrinkage.
  • Coordinated store opening and closing procedures, maintaining security protocols at all times.

Material Handler

Nike INC.
05.2007 - 03.2011
  • Used an RF device to scan and complete product movement in the system.
  • Ensured and acknowledged quantities match requested customer order.
  • Facilitated training of others on DC processes and equipment.
  • Loaded product on conveyor for processing.
  • Answered questions about RF issues, locations, and product.

Education

Bachelor of Science - Psychology

University of Memphis
Memphis, TN
12.2021

Associate of Science - Psychology

Southwest Tennessee Community College
Memphis, TN
12-2006

Skills

  • Leads and Aligns
  • Develop Others
  • Takes Ownership
  • Drive for Success
  • Problem Solver
  • Critical Thinker
  • Positive Attitude/Resilience
  • Workflow management
  • Operational excellence

Leadership

Successfully leads a team to exceed departmental goals and expectations while maintaining excellent written and verbal communication skills. With over 17 years in operations, providing support to over 50 athletes and interfacing with upper management and FLOW. Engaging team leader who can inspire others to do their best.

Timeline

Learning and Development Coordinator

Nike INC.
04.2021 - 04.2022

Senior Operations Specialist

Nike INC.
03.2011 - Current

Material Handler

Nike INC.
05.2007 - 03.2011

Retail Keyholder

Gap Inc
03.2004 - 06.2016

Bachelor of Science - Psychology

University of Memphis

Associate of Science - Psychology

Southwest Tennessee Community College

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Renicsha Wadley