Reno Smith
Memphis
Summary
Professional Assistant Store Manager with exceptional team leadership qualities and operational management capabilities. Well-versed in delivering exceptional customer communication and customer service. Talented driver of performance compliance with applicable standards, rules and regulations. Talented Assistant Manager with analytical and driven approach to continuous improvement. Supports store operations leadership with knowledgeable, efficient assistance while supervising team members and promoting positive behaviors. Good financial sense with top-notch planning and problem-solving abilities.
Overview
12
12
years of professional experience
Work History
Assistant Store Manager
Popeyes Chicken
Memphis
07.2022 - 06.2025
- Supervised daily operations to ensure smooth store functioning.
- Trained new employees on company policies and customer service standards.
- Managed inventory levels to maintain product availability and reduce waste.
Warehouse Worker
Staffing 360 Solutions
Memphis
01.2017 - 06.2022
- Loaded and unloaded shipments while adhering to safety protocols.
- Organized warehouse layout to optimize space and improve accessibility.
Floor Technician
Janitorial Services Inc.
Memphis
03.2013 - 05.2016
- Maintained cleanliness and appearance of floors in commercial buildings.
- Operated floor machines for scrubbing, buffing, and polishing surfaces.
- Inspected floor surfaces to identify maintenance needs and report issues.
Education
GED -
Booker T. Washington High
TN05-1998
Skills
- Customer service
- Team leadership
- Inventory management
- Employee training
- Sales strategies
- Employee scheduling
- Department oversight
- Customer service management
- Problem solving
- Effective communication
- Time management
- Inventory control
- Business development
- Team management
- Performance evaluations
- POS systems operations
- Relationship building and management
- Staff supervision
- Customer experience
- Mentoring and coaching
- Loss prevention
- Employee coaching
- Transaction processing
- New hire training
- Inventory counting
- Store organization
- Operations
- Cost control
- Budgeting and cost control
- Business development and planning
- Team building and leadership
- Sales techniques
- Customer service and engagement
Timeline
Assistant Store Manager
Popeyes Chicken
07.2022 - 06.2025
Warehouse Worker
Staffing 360 Solutions
01.2017 - 06.2022
Floor Technician
Janitorial Services Inc.
03.2013 - 05.2016
GED -
Booker T. Washington High
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