Gabriella Richmond
Murfreesboro
Summary
Detail-oriented and driven Accounting major with experience in customer service and finance-related tasks such as billing, purchase orders, and QuickBooks. Known for precision, adaptability, and strong communication in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Tax Intern
Stone Rudolph & Henry, PLC
01.2026 - 04.2026
- Prepared and organized tax documents using Lacerte and SmartVault
- Scanned, imported, and verified client tax documents using Lacerte and Adobe
- Assisted with individual (1040), trust (1041), and partnership (1065) returns
- Used Excel for data organization and basic reconciliation tasks
- Maintained accuracy and confidentiality of sensitive financial information
Retail and Customer Service Associate
Nordstrom Rack
08.2023 - 12.2025
- Delivered excellent customer service in a high-volume retail environment.
- Processed and prepared merchandise for sales with accuracy and efficiency.
- Selected as All-Star Associate (Nov 2025) for outstanding performance and service
Customer Service Representative
Sash Pro - Windows, Doors & More
01.2023 - 08.2023
- Managed billing, purchase orders, and QuickBooks entries.
- Supported vendor and client relations through appointment scheduling and account coordination.
Retail and Customer Service Associate
Once Upon A Child Franchise
12.2019 - 12.2022
- Managed daily cash operations, including opening and closing registers.
- Acted as a buyer, evaluating items for resale and addressed customer concerns.
Education
Associate of Science - Accounting
Motlow State Community College
Smyrna, TN05.2024
Associate of Science - Accounting
Motlow State Community College
Smyrna, TN05.2024
Skills
- Accounting Software: QuickBooks, Lacerte, SmartVault
- Microsoft Office: Excel, Word, PowerPoint
- Tax & Accounting: Financial statements, billing, purchase orders, tax document processing
- Technical: Adobe (document management), data entry, reconciliation
- Professional: Attention to detail, communication, multitasking, teamwork
Community Involvement & Volunteering
Assisted in Christmas gift wrapping and shopping for children in need.
Timeline
Tax Intern
Stone Rudolph & Henry, PLC
01.2026 - 04.2026
Retail and Customer Service Associate
Nordstrom Rack
08.2023 - 12.2025
Customer Service Representative
Sash Pro - Windows, Doors & More
01.2023 - 08.2023
Retail and Customer Service Associate
Once Upon A Child Franchise
12.2019 - 12.2022
Associate of Science - Accounting
Motlow State Community College
Associate of Science - Accounting
Motlow State Community College