Results-oriented Sr. Quality Engineer with 10+ years of experience in manufacturing quality and supply to OEMs. Proven ability to lead cross-functional teams in achieving quality excellence, optimizing processes, and exceeding customer expectations. Skilled in problem-solving and continuous improvement methodologies and driving quality through ISO 9001:2015 implementation, supplier & customer audits, and non-conformance resolution
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sr.engineer Quality
Saicorp Industrial Trailers Pvt.Ltd.,
07.2019 - Current
control and monitor all plant activities like incoming and outgoing material inspection, production planning, dispatch scheduling, supplier follow-up, customer complaint handling, etc
Gather VOC from OEM’s sourcing team, discuss with internal design & sourcing team to finalize part requirements & develop parts with supplier sourcing team
Handling the customer Warranty claim process to ensure the replacement of parts on time to the customer
Performing New Supplier Assessment during Supplier Qualification/evaluation
Monitor supplier performance monthly by providing a rating and PPM to supplier
Quality Engineer
Saicorp Industrial Trailers Pvt/Ltd.,
12.2015 - 06.2019
Responsible for QA Activities - Incoming and outgoing quality
Implementing template and poke-yoke techniques in our place
Handling major non-conformities in a systematic way through 8D
Handling various Audits like ISO, Supplier Audits & Sustenance audit (KAMISHIBAI) Etc..,
Strengthening the FMEA process by reviewing the DFMEA & PFMEA periodically based on complaints received from
customers
Provide support for qualifications, Validations, confirmation, and executions of the new product from our Bangalore branch with our customer new product development team
Ensure the on-going calibration, verification, and confirmation of measurement tools
SOP creation and well to give training for operators and Preparing Skill Matrix
Preparing the Quality plan, Control plan and checklists and PPAP documentation
Updated Dynamic Quality plan against the non- conformance noticed and customer complaint
Graduate Engineer Trainee
NVH India Auto Parts Pvt. Ltd
11.2014 - 12.2015
Prepared standard reports and documentation to communicate results to supervisor
Checking the HMI production plan Preparing proper documentation for all manufacturing entities
Allotting the man power for both machine and assembly production
Maintaining the 5S technique for good housekeeping
Checked the final inspection of parts with templates
Prepared in process inspection plan and modify based on criticality
Prepared, compiled, and maintained inspection reports and test certificates
Education
B.E - Mechanical Engineering
Sri Ramakrishna Engineering College
Coimbatore, India
04.2014
Skills
Quality control/Assurance
Root cause analysis
value engineering
supplier Audit
six sigma
Teamwork and Collaboration
Problem-Solving
Customer Service
Time Management
Documentation
Process Improvement
PPAP
Accomplishments
Cultivated strong customer relationships by actively gathering Voice of Customer (VOC) feedback and collaborating with internal teams to finalize part requirements and develop parts with suppliers
Optimized design and value engineered multiple products to reduce quality defects from 30% to 8% annually
Reduced lead time from 150 to 90 minutes (40% reduction) thereby improving OTD metrics from the OEM
Consistently achieved quality & delivery rating from 70% to 92.5% (monthly rating)
Identified recurring customer support issue impacting efficiency. Collaboratively implemented supplier consolidation, resulting in a 40% profit increase and improved customer satisfaction.
conduct supplier Audit three month once and take improvements for OTD and reduce detects
Certification
ISO 9001:2015 internal Auditor training from TUV sud
Six sigma Yellow belt from Six sigma study targeting success
Languages
Tamil
Bilingual or Proficient (C2)
English
Advanced (C1)
kannada
Elementary (A2)
Timeline
Sr.engineer Quality
Saicorp Industrial Trailers Pvt.Ltd.,
07.2019 - Current
Quality Engineer
Saicorp Industrial Trailers Pvt/Ltd.,
12.2015 - 06.2019
Graduate Engineer Trainee
NVH India Auto Parts Pvt. Ltd
11.2014 - 12.2015
B.E - Mechanical Engineering
Sri Ramakrishna Engineering College
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